How to Create the Best Online Application

Creating a successful online application is the first action step to take to ensure your immediate success: getting called for an interview. By applying the knowledge that I share with you here, you will shortly be on your way to your Assessment Day!

The big airlines such as Emirates, Etihad or Qatar Airways receive about 10.000 applications every month. They will select only 10% of these applicants and offer them a chance to attend an assessment day. 

They will get the best of the best based on how you present that experience as part of your professional life.

Let’s say you work for Funky Pizza where you are a waitress. When you are filling your online application, on the job description you may say:

Waitress – Funky Pizza

  • take pizza orders
  • bring pizza and drinks to the table
  • clear dirty dishes, 
  • bring the check and take the money.

Now close your eyes and imagine this person: she sounds bored with her job, doing it mechanically and describing only the physical actions involved. She doesn’t sound like she likes her job.

You may also say:

Waitress – Funky Pizza

  • welcome customers to the restaurant and show them to their seats
  • present the menu options and make recommendations based on chef’s daily briefing
  • deliver the order and check customer satisfaction with the dishes
  • ask for feedback and additional orders
  • handle the payment using cash, credit card or coupons
  • farewell the guests and express desire for business continuation
  • tidy up the area and prepare for next customers

Once again, close your eyes and imagine this person. She is smiling, welcoming and knowledgeable. 

Which one would you consider more professional and a happy worker? Exactly! The second one! 

 

Make it easy on the people who read your online application to call you for an assessment and chose the right words when you present your experience.

 

This is how you start creating a successful online application:

Step 1 – Application photos

You are required to submit a passport sized photo and a full length photo. If you can  have these professionally taken in a studio, that is very good. If you can not do that, you may ask a friend or a family member who seems to be comfortable using a camera to take some shots.

A good photo will maximize your chances for a successful online application. Do not miss this opportunity!

Here are some points to keep in mind:

✓ Chose a light background, without furniture, plants or objects of art visible in the picture.

✓ Wear make up. Research some pictures with the airline’s flight attendants and try to copy their make up. Go for neutral colors such as brown and grey eyeshades and subtle application. Less is more, but none is not good enough!

✓ Smile. Do not show a wide 16 teeth display smile, but have a subtle, friendly and approachable smile. While you take the picture, imagine that your colleague is just telling you that you won “the most helpful colleague” title. Look natural and genuinely kind.

✓ Wear a scarf. Nothing says airline crew more than a smartly tied scarf. Chose a strong color such as red, blue or green and opt for a double knot on the left side.

✓ Business attire means: dark colored suit and a blouse, knee length skirt, panty hose and high heels. Your hair should be tight behind in a bun and your baby-hair secured with some hair spray.

✓ Sit straight. Your mother told you so many times and I am telling you once more: Stand tall and proud to show your beauty!

✓ For the full length picture, slightly place your right leg in front of the left, like the models do on the catwalk. Enjoy your photo shoot!

 

DO NOT

✗ Wear fashion statement clothing, such as jeans, T-shirts or boots.

✗ Forget to check the length of your skirt. It will have to be mid-knee or mid-calf. Not longer or shorter.

✗ Apply metallic strong make-up colors such as purple, blue or green. 

✗ Wear your hair loose, especially if its very long. Rule of thumb: if it touches your shoulder, it is too long to be left untied. If you have a bob or a pixie cut, style it smartly. No spikes, gels or overdone fringes.

✗ Wear bulky jewelry such as glass or beads thick necklaces, big earrings or too many bangles.

 

A picture says a thousand words! 

 

Step 2 – Cover letter headline

The headline is a mini application letter. You will have to tell the airline why you decided to go for this job and that particular employer.

For example:

“I have just graduated from college and I would really like to live in a foreign country away from my parents. I am a bubbly personality, everybody tells me so and I am not afraid of hard work. One summer I worked at the ice cream parlor in my city and I served up to 50 customers every day even when it was too hot. I want to work for Example Airline because they fly to London where my cousin lives and I always wanted to visit. Please call me for an interview.”

Even though this is a very honest statement, it will most likely decrease the chances of this person to get called for an assessment. She only expresses what she wants, not giving any reasons to the employer as to why should she deserve to be hired. Hard working is a dull and non-specific statement. And wanting to see your cousin in London is not good enough reason to get hired.

Instead, focus on the skills that you have and might be of use for your employer. Also you have to give a solid example to justify why you chose Example Airline.

You can say:

“Having graduated college in July, I am looking for a work environment where I can apply the theoretical knowledge that I accumulated through school in a practical way. I have worked as a Sales Associate at IceCream LLC where I was in contact  with many customers and I gained experience on how to deal with various customer requirements such as speed of service, making a menu choice and business re-occurrence. I have received great feedback from both my customers and my colleagues. My supervisor said that I was a team player and a friendly and approachable person.

I am also a passionate traveller and I believe that a job as a cabin crew will offer me the opportunity to combine this passion with broadening my experience in the customer service field. 

I am applying to work for Example Airline because it will give me a chance to work among the 100 different nationalities of your staff. I also admire the ambitious and continuous expansion you undertake, as well as your innovative award winning service. 

Hoping you will consider my application, I am looking forward to hear from you.”  

In this example, the person is highlighting her skills that might benefit the employer. Her position in the team, her good relationship with the supervisor. She is honest about her passion to travel, but doesn’t make it as a primary reason why she wants to apply for the position. Researching the airlines and their history will give you an upper hand at expressing why you consider them for employment. Notice her comments about cultural diversity, plans and expansion. With this, she is showing that she is aware of it and wants to be part of the airline.

This is about you, but it is also about your future employer! Talk about them, show them you admire them and want to be part of the team.

 

Step 3 – Experience

When you talk about what your job means, put yourself in your customer shoes. Almost any job, except perhaps automated factory line plastic caps counter, could be expressed beautifully from the customer’s perspective. Avoid stating facts of what your daily job assignments consist of, such as “move tables”, “give menus”, “clean floors” .  Instead use customer words such as “reassigned the restaurant setting whenever necessary”, “distributed menu cards and presented the daily specials”, “follow that restaurant cleanliness was respected at all times”. See the above example from Funky Pizza Waitress and adopt it for your field and experience.

Learn the step by step application process for each airline in ‘How to Become a Flight Attendant for airlines in the Middle East’ Get the book NOW

 

Now that you know the inside secrets, go online to create your account and application and start getting results immediately!

Emirates Online Application

Etihad Online Application

Qatar Airways Online Application

 

 

 

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Leave A Reply (30 comments so far)


  1. pantelis
    3 days ago

    Dear Kara,
    Thank you so much for the precious info that you provide on this site. It has helped me enormously during the stages of the evaluation. Today I was interviewed for Emirates but I have no idea of how I did. My question here has to do with the reference number which I haven’t received yet. I had started the application on Saturday (open Day) and completed it today. But no Reference number yet. I went through the process again just in case but still no mail with Ref. number. I need it because i have to send some pending documents. Any idea?
    Thank you in advance


  2. Isabella grace
    9 days ago

    That’s very nice post.To become a flight attendant is the be-all and end-all for me. I hope my dreams will come true.very informative and effective post.thanks :)


    • Kara
      9 days ago

      @Isabella, preparation is the key :) All the best!


  3. paloka
    42 days ago

    Hi kara
    I am a newbie, I am frm jamaica… Qatar has always been advertising here. I wud like 2try the nex time around. Ur info is good tanx much. May god bless u 2do more good.


    • Kara
      40 days ago

      Fingers crosse for you Paloka! Try for every airline that advertises in your country and until they come there, make sure you read all you can about being successful at the interview.

      -Kara


  4. Marian
    48 days ago

    Hi Kara!
    Thank you so much for the informative and very useful details about everything else in the topic you publish. It helps me a lot.
    but is it possible to create a CV without an Experience?
    Hope to hear from you soon.


    • Kara
      47 days ago

      @Marian,

      Of course it is. Start your CV listing your academic achievements. Include there any involvement you had in internships, student clubs or any other activities. You interview will mostly cover your experience in school.
      :) Kara


  5. von
    113 days ago

    Hi Kara!

    Thank you so much for this info as it really helped me,i followed your advice and did my CV as advised by you and i managed to get a response from Qatar Airways.Your website is really informative.Am attending my assessment day next week and am hoping for the best.Thank you so much.


    • Kara
      113 days ago

      This is great news Von! I am very happy for you. Make sure you read through all the articles before your big day and I am sure you will do great!

      Take care,

      -Kara


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    140 days ago

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    148 days ago

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  16. invicta 6812
    421 days ago

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    • Kara
      420 days ago

      Thank you invicta :)

      -Kara


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  18. oana
    476 days ago

    hi,

    I just applied for cabin crew for emirates but when i have finished my application,I have noticed that in preview application does not appear all the fields that I have completed ..and most of the application is lank:(..even if i save it..that s why I have no reply for them..I am so sad.:(


    • Kara
      475 days ago

      Dear Oana,

      I always recommend that you have all the data in a separate word or text file that you can save and see on your computer. This way, you not only prevent incidents such as losing all the information you input, but also you will have a reference to how you answered some of the questions. This is quite important, especially for questions like ‘Why do you want to work for us?’.
      Ensure that you SAVE the data and the proceed to NEXT STEP.
      I know it takes some time to finish the application, but that is the first step that has to be done.

      Good luck!
      -Kara


  19. Brynell
    491 days ago

    There’s a terrific amount of knowledge in this article!


  20. Jackie Morosco
    491 days ago

    Very interesting points you have mentioned, regards for posting.


  21. Fly Girl
    552 days ago

    I am just wondering if I should apply for more than one airline. Do they ask you in the interview if you applied anywhere else?


    • Kara
      551 days ago

      Dear Fly Girl,

      During your interview, the question ‘Have you applied for any other airline’ might come up. If your answer to that is ‘yes’, then expect the following question to come ‘why?’, ‘who would you chose if both airlines will offer you a position’. Be prepared with an answer that will show diplomacy, tact and honesty. For example:
      Your interview is with Airline A. They ask ‘What if Airline B also offers you a job as cabin crew’. Your answer should be along the following lines: ‘While I would be honored to be offered a job at two great potential employers, I would opt for Airline A because of the greater cultural diversity and higher chances of future career advancement’
      Do not talk bad about the other airline, however do not tell your interviewer that you would take the job that their competitor might offer you either.

      If your dream is to be a cabin crew, then I encourage you to apply for all the airlines that are hiring. If your dream is to be a cabin crew for a specific airline, then you should only go for them.

      Hope this helps…
      :)


  22. Sasha
    553 days ago

    Hello,

    This is a great article! It will definetly help me write that application better. I just wonder what should I write if I don’t have much customer service experience? I work as a secretary, but my dreams was always to be a cabin crew. Please help

    Thank you! :)


    • Kara
      551 days ago

      Hi Sasha,

      Thanks for stopping by. There is a lot of positions out there that do not have the ‘obvious’ customer service skills. But first of all, let me give you some examples of customer service skills and what do they mean:

      -Active listening – understand, interpret and evaluate what you hear.
      -Problem-solving – discovering, analyzing and solving problems.
      -Patience – work as hard and as long as necessary, without giving up, until we reach our goal and our company’s goal.
      -Proactivity – anticipatory, change-oriented and self-initiated behavior.

      I am sure that you make use of these skills every day without thinking too much about it. I know it is not an easy process, but try to switch your perspective when writing your application: think as if you are your supervisor. How would they describe your work?

      Good luck!

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