Creating a successful online application is the first step necessary to reach the immediate goal of getting called for an interview. By applying the knowledge I share with you in this article, you will shortly be on your way to your Invitation Only Assessment Day!
The big airlines such as Emirates, Etihad or Qatar Airways receive 10.000 applications every month. They will select only 10% of these applicants and offer them a chance to attend an interview.
They will get the best of the best based on how their work experience is presented.
Let’s say you work for Funky Pizza where you are a waitress. When you are filling your online application, on the job description you may say:
Waitress – Funky Pizza
take pizza orders,
bring pizza and drinks to the table,
clear dirty dishes,
bring the bill and take the money.
Now close your eyes and imagine this person: she sounds bored with her job, doing it mechanically and describing only the physical actions involved. She doesn’t sound like she likes her job.
You may also say:
Waitress – Funky Pizza
welcome customers to the restaurant and show them to their seats
present the menu options and make recommendations based on chef’s daily briefing
deliver the order and check customer satisfaction with the dishes
ask for feedback and additional orders
handle the payment using cash, credit card or coupons
farewell the guests and express desire for business continuation
tidy up the area and prepare for next customers
Once again, close your eyes and imagine this person. She is smiling, welcoming and knowledgeable.
Which one would you consider more professional and a happy worker?
When you talk about what your job means, put yourself in your customer shoes. Almost any job could be expressed beautifully from the guest’s perspective.
Avoid stating facts of what your daily job assignments consist of, such as “move tables”, “give menus”, “clean floors” . Instead use customer words such as “reassigned the restaurant setting whenever necessary”, “distributed menu cards and presented the daily specials”, “followed up that restaurant cleanliness was respected at all times”.
See the above example from Funky Pizza Waitress and adjust it for your field and experience.
Make it easy on the people who read your online application to call you for an assessment by choosing the right words when you present your experience.
The second very important aspect of your online application is submitting the best photos.
You are required to submit a passport sized photo and a full length photo. If you can have these professionally taken in a studio, that is very good. If you cannot do that, you may ask a friend or a family member who is comfortable using a camera to take some shots.
A good photo will maximize your chances for a successful online application.
Here are some points to keep in mind:
✓ Chose a light background, without furniture, plants or objects of art visible in the picture.
✓ Ladies, wear makeup. Look for some pictures with the airline’s flight attendants and try to copy their makeup. Go for neutral colors such as brown and grey eye-shades and subtle application. Less is more!
✓ Smile. Do not show a wide smile, but have a subtle, friendly and approachable smile. While you take the picture, imagine that your colleague is just telling you that you won “the most helpful colleague” title. Look natural and genuinely kind.
✓ Wear business attire:
Dark colored suit and a blouse, knee length skirt, pantyhose and high heels. Your hair should be neatly tied in a bun. You can also choose a professional looking dress.
Dark colored suit with a collared shirt and tie and polished shoes. You should be cleanly shaved and your hair combed back.
✓ Stand tall and proud!
✓ For the full length picture, both arms and legs must be visible.
✗ Wear fashion statement clothing, such as jeans, T-shirts or boots.
✗ Forget to check the length of your skirt. It will have to be mid-knee or mid-calf, not longer or shorter.
✗ Apply metallic strong make-up colors such as orange, blue or green.
✗ Wear your hair loose, especially if its very long. Rule of thumb: if it touches your shoulder, it should be tied back. If you have a bob or a pixie cut, style it smartly. No spikes, gels or overdone fringes.
✗ Wear bulky jewelry such as glass or beads thick necklaces, big earrings or too many bangles.
A picture says a thousand words!
Get the step by step application process for each airline, as well as standard job descriptions and sample photos in
How to Become a Flight Attendant for airlines in the Middle East