Cabin Crew Online Video Interview

Cabin Crew Online Video Interview

At the end of the year, it has been announced that the Online Video Interview will be a part of the recruitment process for Cabin Crew.
“Starting 2017 we will be rolling out an updated application process for cabin crew positions. All applicants will now have to create an online profile which includes an online video interview. Shortlisted candidates will then be invited to attend assessment days.”

In this article, we will explain the steps of the cabin crew online video interview. For the moment, this article addresses online video interviews in general. As soon as the careers portal is open for applications, we will be able to get more specific.

Now let’s talk about what does it mean to be part of the online video interview.

As you are applying online, one of the steps will be “Online Video Interview.”

You will receive some questions, all related to the application, but not specific enough as to not be applicable for all levels of experience.
Some examples:
Why do you want to become a cabin crew for our airline?
What would you like us to know about you that is not on your resume?
What is great customer service for you?
Tell us about yourself and your previous work experience.

You will be given a chance to record your answer and submit it for the recruiters’ review.

That’s all!

Here are some facts about what will happen as part of the cabin crew online video interview:

1. It does not require special equipment

Other than a computer equipped with a camera or a mobile device – smartphone or tablet, you will not need access to a professional video camera or a studio.
It doesn’t require uploading a video on YouTube or independently recording a message for the recruitment team. Every single step will be given to you during the online application, so don’t start working on videos before the application.

2. The online video interview is not a live conversation

The questions you receive are randomly chosen by the computer from a collection of questions. There isn’t a person who will be listening to your video immediately after you press “submit” and there will not be a follow-up to your answer, so whatever you’re planning to answer, it must be well structured, clear and concise.

3. You will have time to rehearse your answers

Once you are given a question, there will be a timer to record the answer. If you are not happy with the result, you can re-record the answer before you submit it.

4. Exquisite appearance

Regardless of the method of selection, any appearance in front of the airline should be spotless. You should wear business attire (at least you can skip the shoes), put on makeup (ladies only) and arrange your hair.
The way you present yourself during a normal interview should be the same way you present yourself during the video interview.

5. You don’t need previous experience doing Video Interviews

While most people feel nervous in front of a TV camera, this is a less intimidating process that most of us are quite familiar with.
Most people who own a smartphone have used applications that allow video calls, and many have been using them (Skype, FaceTime, Facebook Live, Snapchat, WhatsApp Video, etc.).
The airline is not looking for a perfect video performance, but genuine, prepared and enthusiastic candidates willing to share important parts of their personality.

6. First impressions are lasting impressions

While previously candidates were required to come in person to Open Days to establish a first impression, an Online Video Interview gives the candidates an opportunity to do so without traveling, taking time off work or wait in line for a long time.
Moreover, from the recruiter’s perspective, they will not be pressured by time or the number of candidates in attendance to make a decision about who gets a chance to participate in an assessment.

7. Your video interview is included to support your application, not to make it

Your CV is still the strongest pillar of your application. Your photos are as well very important. The online video interview will address other aspects such as:
-your spoken level of English is advanced enough for an extended interview (clear, simple and easy to understand)
-you possess a high level of personal presentation and compliance with interview etiquette (wear business attire, put on makeup and do your hair)
-the way the answers are structured will establish you as a strong candidate (talk about relevant experience, what YOU can do for them and not the other way around and generally, just ignite their curiosity in your profile). After they have watched your presentation, the thought they have should be “I want to know more about this candidate.”

The video interview alone will not be a deciding factor for the recruiters, but it will add tremendous value to your CV.

8. The more you rehearse your answers, the better they will get

Even though you are not required to submit an independent video, the more familiar you get talking to your computer or phone camera, the better the presentation will get and the more relaxed you will be.
So download the free 25 questions and answers book, put on the camera on your phone and start answering these questions. Ask a good friend or family member to watch your videos and offer helpful feedback. When the day comes, you will be fully ready!

9. No question should come as a surprise

A strong candidate thinks in advance and prepares answers. During the interview, the one feeling you should NOT get is surprised.
You’re already here, reading about this stage. Now get yourself familiarized with the questions that might come up and how to answer them.

So the cabin crew online video interview is a great addition to the cabin crew recruitment process.

It is good for you, because instead of spending valuable time waiting for your turn to get 2 minutes with a recruiter, hoping she will notice you and by comparison with the other candidates, consider your CV, you can now decide on the time you want to start the application, rehearse your answers and polish your presentation.
When your application gets shortlisted, and you get invited for an assessment, you already know that they consider you a suitable candidate.

It is also good for the airline. Instead of spending valuable time in person, with candidates who may not be what the airline is aiming for, the pre-selection will be done remotely.


  • hadia moroa

    Reply Reply May 22, 2017

    hello Kara,
    Warm greetings. i want to ask if emirates has an age limit for applying because am 29 at the moment and still intrested.

    • Kara

      Reply Reply May 23, 2017

      Hi Hadia. The only age limit is the minimum 21 years old. Good luck!

  • badra

    Reply Reply March 19, 2017

    hello Kara 🙂 It’s so confusing .. so, the online interview it’s similar to the open day , right ? in the open day they asked us just 1/2 questions . So, what about the online interview ?

    • Kara

      Reply Reply March 21, 2017

      It really depends. It’s different from candidate to candidate. It can be anything between 6 and 10.

  • Klara

    Reply Reply February 14, 2017

    Hello again, Kara I’d like to ask you if you have any updates on what is going on with Emirates, since it seems like they aren’t hiring anywhere. And also, if you have any idea on when they’re gonna start to hiring again.
    I saw a comment from a young woman here on your page saying that the questions asked by Emirates weren’t any of yours on the book. I’d appreciate if you could address that comment.

    Best Regards, Klara.

    • Kara

      Reply Reply February 16, 2017

      We don’t have any updates for the moment, Klara. Keep an eye on their page or come back here to see what’s new.
      As for the comment, I already addressed it, however, I want to remind you that in my book you will find 101 Questions and Answers for the Cabin Crew Interview. Most of the questions asked during the final interview are included. Of course, you will never be able to find something that covers every single one of them, but my hope is that you will learn they TYPE of questions that are asked and the DESIRED reply, which you will then be able to adjust and perfect to match your personal situation or the different questions you might get asked.
      As for the online video interview in particular, the article addresses the topic in general. We don’t know for sure how it will look like in the format that Emirates is testing, as they are still not ready to use it for the new candidates. As soon as they open their platform, we will be able to be more specific with the advice we offer.
      I hope this helps you 🙂

  • Amrin

    Reply Reply February 14, 2017

    Hi,pls do update if emirates is hiring for cabin crew.I’m watching their website every second day.

    • Kara

      Reply Reply February 16, 2017

      We don’t have any updates for the moment Amrin. We will let you know as soon as we know something.

  • Sophia

    Reply Reply January 9, 2017

    Thank you so much for so useful tips.
    But the emirate has not posted any cabin crew recruitment till now.
    Or I am not finding it at the career cite …
    If you know any information about current situation of emirate’s cabincrew position employment,please
    Let us know..

    • Kara

      Reply Reply January 10, 2017

      Hi Sophia. Currently, there is no cabin crew recruitment organized by Emirates. We will keep you posted as soon as we know something.

  • Tâm Hồ

    Reply Reply December 29, 2016

    Kara, the video will be recorded lively in front of the assessors or just will be prepared to shoot by the applicants before submitting?

    • Kara

      Reply Reply December 30, 2016

      Please re-read point 2 of the article:

      2. The online video interview is not a live conversation
      The questions you receive are randomly chosen by the computer from a collection of questions. There isn’t a person who will be listening to your video immediately after you press “submit” and there will not be a follow-up to your answer, so whatever you’re planning to answer, it must be well structured, clear and concise.

  • Klara

    Reply Reply December 26, 2016

    Kara, the video should be recorded while sitting down or standing up?

    • Kara

      Reply Reply December 27, 2016

      Sitting down Klara. You will need to speak close to the microphone.

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