At the end of the year, it has been announced that the Online Video Interview will be a part of the recruitment process for Cabin Crew.
“Starting 2017 we will be rolling out an updated application process for cabin crew positions. All applicants will now have to create an online profile which includes an online video interview. Shortlisted candidates will then be invited to attend assessment days.”
In this article, we will explain the steps of the cabin crew online video interview. For the moment, this article addresses online video interviews in general. As soon as the careers portal is open for applications, we will be able to get more specific.
Now let’s talk about what does it mean to be part of the online video interview.
As you are applying online, one of the steps will be “Online Video Interview.”
You will receive some questions, all related to the application, but not specific enough as to not be applicable for all levels of experience.
Why do you want to become a cabin crew for our airline?
What would you like us to know about you that is not on your resume?
What is great customer service for you?
Tell us about yourself and your previous work experience.
You will be given a chance to record your answer and submit it for the recruiters’ review.
Here are some facts about what will happen as part of the cabin crew online video interview:
1. It does not require special equipment
Other than a computer equipped with a camera or a mobile device – smartphone or tablet, you will not need access to a professional video camera or a studio.
It doesn’t require uploading a video on YouTube or independently recording a message for the recruitment team. Every single step will be given to you during the online application, so don’t start working on videos before the application.
2. The online video interview is not a live conversation
The questions you receive are randomly chosen by the computer from a collection of questions. There isn’t a person who will be listening to your video immediately after you press “submit” and there will not be a follow-up to your answer, so whatever you’re planning to answer, it must be well structured, clear and concise.
3. You will have time to rehearse your answers
Once you are given a question, there will be a timer to record the answer. If you are not happy with the result, you can re-record the answer before you submit it.
4. Exquisite appearance
Regardless of the method of selection, any appearance in front of the airline should be spotless. You should wear business attire (at least you can skip the shoes), put on makeup (ladies only) and arrange your hair.
The way you present yourself during a normal interview should be the same way you present yourself during the video interview.
5. You don’t need previous experience doing Video Interviews
While most people feel nervous in front of a TV camera, this is a less intimidating process that most of us are quite familiar with.
Most people who own a smartphone have used applications that allow video calls, and many have been using them (Skype, FaceTime, Facebook Live, Snapchat, WhatsApp Video, etc.).
The airline is not looking for a perfect video performance, but genuine, prepared and enthusiastic candidates willing to share important parts of their personality.
6. First impressions are lasting impressions
While previously candidates were required to come in person to Open Days to establish a first impression, an Online Video Interview gives the candidates an opportunity to do so without traveling, taking time off work or wait in line for a long time.
Moreover, from the recruiter’s perspective, they will not be pressured by time or the number of candidates in attendance to make a decision about who gets a chance to participate in an assessment.
7. Your video interview is included to support your application, not to make it
Your CV is still the strongest pillar of your application. Your photos are as well very important. The online video interview will address other aspects such as:
-your spoken level of English is advanced enough for an extended interview (clear, simple and easy to understand)
-you possess a high level of personal presentation and compliance with interview etiquette (wear business attire, put on makeup and do your hair)
-the way the answers are structured will establish you as a strong candidate (talk about relevant experience, what YOU can do for them and not the other way around and generally, just ignite their curiosity in your profile). After they have watched your presentation, the thought they have should be “I want to know more about this candidate.”
The video interview alone will not be a deciding factor for the recruiters, but it will add tremendous value to your CV.
8. The more you rehearse your answers, the better they will get
Even though you are not required to submit an independent video, the more familiar you get talking to your computer or phone camera, the better the presentation will get and the more relaxed you will be.
So download the free 25 questions and answers book, put on the camera on your phone and start answering these questions. Ask a good friend or family member to watch your videos and offer helpful feedback. When the day comes, you will be fully ready!
9. No question should come as a surprise
A strong candidate thinks in advance and prepares answers. During the interview, the one feeling you should NOT get is surprised.
You’re already here, reading about this stage. Now get yourself familiarized with the questions that might come up and how to answer them.
So the cabin crew online video interview is a great addition to the cabin crew recruitment process.
It is good for you, because instead of spending valuable time waiting for your turn to get 2 minutes with a recruiter, hoping she will notice you and by comparison with the other candidates, consider your CV, you can now decide on the time you want to start the application, rehearse your answers and polish your presentation.
When your application gets shortlisted, and you get invited for an assessment, you already know that they consider you a suitable candidate.
It is also good for the airline. Instead of spending valuable time in person, with candidates who may not be what the airline is aiming for, the pre-selection will be done remotely.