The online video interview is now a mandatory step included in the online application for the cabin crew position with Emirates.
After you create an account on the careers portal, you can start building your online application.
You will be required to provide:
Personal Information – name, contact information, date of birth, nationality, languages, weight, and height.
Work Experience – all work experience, including traineeships, internships, and voluntary experience.
Education and Certification – all academic and professional certification.
Photos and Documents – updated CV in English, formal full-length photo, casual full-length photo, casual half-length photo, formal passport size photo – if you do not have this photo, then it is ok to upload just prior to your assessment, education Certificate (highest level completed) – if you do not have this document then it is ok to upload just prior to your assessment. Here are the photo guidelines.
Job Specific Questions – questionnaire about your willingness to wear a uniform and work shift duty.
Digital Interview – this is the Online Video Interview which we will explore in depth in this article.
Here are the 7 steps of what will happen during the online video interview for Emirates:
1. The video interview consists of three questions that are applicable for all levels of experience.
2. You will receive these questions one by one.
3. From the moment you see the question, you will have an opportunity to rehearse your answer for up to one minute, then record your final answer and submit it for the recruiters’ review.
4. Each video screen has a head and shoulders shape that you can use to position your camera correctly. Once that is done, go to the next step.
5.Click “start recording”
6. Record your answer and submit.
7. Once all questions are answered and submitted, you will be automatically redirected to the main application portal for the next steps.
Once you submit your interview, you will not be able to modify it.
Some examples of questions:
Explain why your background and experience would be a good fit for this job?
Tell us what has been your best work achievement to this point in your career. What made this achievement important?
Describe a difficult task you were faced with and how you addressed it.
What is great customer service for you?
Tell us how you recharge after a busy day?
What was the best thing about your school exprience?
What is the one country you really want to visit and why?
What do you think is exceptional customer service?
What are your hobbies? Tell us about one in detail.
At this stage of your career, why is Emirates the right opportunity for you?
The online video interview is an opportunity for the airline to get to know you better.
Here are some things to know so you can show your absolute best self during the cabin crew online video interview:
1. It does not require special equipment
Other than a computer equipped with a camera or a mobile device – smartphone or tablet with a front camera, you will not need access to a professional video camera or a studio.
It does not require uploading a video on YouTube or independently recording a message for the recruitment team. Every single step will be given to you while filling your online profile, so don’t start working on videos before the application.
2. The online video interview is not a live conversation
The questions you receive are randomly chosen by the computer from a collection of questions. There isn’t a person who will be listening to your video immediately after you press “start recording” and there will not be a follow-up to your answer, so whatever you’re planning to answer, it must be well structured, clear and concise.
3. You will have time to rehearse your answers
Once you receive a question, you can rehearse your answer for up to 1 minute.
4. Exquisite appearance
Regardless of the method of selection, any appearance in front of the airline should be spotless. You should wear business attire (you can skip the shoes), put on makeup (ladies only) and neatly arrange your hair.
The way you present yourself during a standard interview should be the same way you behave yourself during the video interview.
5. You don’t need previous experience doing video interviews
Most people who own a smartphone have used applications that allow video calls, and many have been using them (Skype, FaceTime, Facebook Live, Snapchat, WhatsApp Video, etc.).
A video interview is not much different than that.
The airline is not looking for perfect video performance, but genuine, prepared and enthusiastic candidates willing to share important parts of their lives and personality.
Because many candidates get nervous and often self-aware in front of the camera, there is also the option to hide the video while you are answering the question, so you won’t be seeing yourself while responding.
6. First impressions are lasting impressions
While previously candidates were required to come in person to Open Days to establish a first impression, an online video interview gives the candidates an opportunity to do so without traveling, taking time off work or wait in line for a long time.
Moreover, from the recruiter’s perspective, they will not be pressured by time or the number of candidates in attendance to decide who gets a chance to participate in an assessment.
7. Your video interview is included to support your application, not to make it
Your CV is still the strongest pillar of your application. Your photos are as well essential. The online video interview will address other aspects such as:
-spoken level of English is advanced enough for an extended interview (clear, simple and easy to understand)
-a high level of personal presentation and compliance with interview etiquette (wear business attire, put on makeup and do your hair)
-the way the answers are structured will establish you as a strong candidate (talk about relevant experience, what you can do for them and not the other way around and generally, just ignite their curiosity in your profile). After they have watched your presentation, the thought they have should be “I want to know more about this candidate.”
The video interview alone will not be a deciding factor for the recruiters, but it will add tremendous value to your CV.
8. The more you rehearse your answers, the better they will get
Even though you are not required to submit an independent video, the more familiar you get talking to your computer or phone camera, the better the presentation will get and the more relaxed you will be.
Download the free 25 Questions and Answers, put on the camera on your phone and start answering the questions provided. Ask a good friend or family member to watch your videos and offer helpful feedback. When the day comes, you will be fully ready!
9. No question should come as a surprise
A strong candidate thinks in advance and prepares answers. During the interview, the one feeling you should not get is surprised.
You’re already here, reading about this stage. Now get yourself familiarized with the questions that might come up and how to answer them.
The cabin crew online video interview is an excellent addition to the cabin crew recruitment process.
It is good for you, because instead of spending valuable time waiting for your turn to get 2 minutes with a recruiter, hoping she will notice you and by comparison with the other candidates, consider your CV, you can now decide on the time you want to start the application, rehearse your answers and polish your presentation.
When your application gets shortlisted, and you get invited for an assessment, you already know that they consider you a suitable candidate.
It is also useful for the airline. Instead of spending valuable time in person, with candidates who may not be what the airline is aiming for, the pre-selection will be done remotely.
Here is where you can learn more and practice the Emirates online video interview.
To apply for Emirates Cabin Crew, click here.