9 Most Dangerous Assessment Day Mistakes

 © Masbedoel

An assessment day is a very stressful event to go through. Very few people go to interviews relaxed, confident and knowing exactly what to do and expect. An airline assessment day for cabin crew is even more stressful because it is a full-day event – sometimes it will spread over two days, and after every stage of the interview the people who did not make it are being sent home. It is more nerve wrecking than American Idol.

Knowing in advance what are the no-no’s of job interviews could be a real help. You become more aware of your own gestures, dialogue and even body posture. The list below focuses on the mistakes that your interviewer sees as unacceptable, and will probably cost you the job even if you have the perfect CV.

MISTAKE#1: Dressing inappropriately

Have you ever been to an interview and in the waiting room there is always that one person who stands out? I certainly have! Just when I was waiting to go in for an interview, across from me sat somebody wearing very high heels and a very short skirt and a lot of purple make-up… I always wondered if this person had a mirror at home or even realized this was a professional environment?

While some interviewers will definitely enjoy the view, the chances of this person to be taken seriously is much lower than if she just wore a classic suit.

At the other extreme, do not dress like you just went to grab a sandwich at the deli downstairs. No jeans, T-shirts, flip-flops, sport shoes, unkempt hair or no makeup. You are not interviewing for a hip creative web-design company or a painter’s PA position.

Your are interviewing for an airline, and they put a high value on perfect appearance and professional look at all times.

Wear a business-like skirt-suit with an average, but comfortable high heel and some mascara and lipstick. For gentlemen, go for a suit with a collared shirt and tie and polished shoes. If you don’t own one, you can always rent it for the day.

MISTAKE#2: Talking negatively about your current or past employer

People who are negative tend to bring us down. If your friend talks negatively about her other friends, will you not start thinking that she does the same behind your back?

When you get hired you might be there for 10 years or just 1 month, however no company wants to take the chance that you will go around badmouthing them.

Any gossip and negative comments about your previous employers is a deal-breaker during the interview (or after).

Keep the conversation light, praise your employers and give a diplomatic answer when asked why did you leave your previous job.

Things NOT to say:

‘I hated working at Company A because my supervisor was really strict and always breathing in my neck about customers and deadlines and even during lunch break I had to work. And when I wanted to go back to school they really told me that I have to work around their schedule and attend classes after working hours. So I left.’

Things to say:

‘I enjoyed my time at Company A. I joined them right after school and I was grateful for being given the chance to apply my knowledge in the work environment. I decided to leave as I was pursuing my graduate studies and I was looking for a job that will give me a chance to be flexible with my working hours while attending school.’

MISTAKE#3: Not listening to the interviewer

During the first session you will be given the ‘house rules’: which groups go first, cellphone policy, what liquids you are allowed to bring in, what papers need to be filled in, etc.

At the beginning of every task, the interviewer will give you a set of instructions. Listen very carefully and take notes that you can consult later. There will be important information given to you at the most unexpected times. 

Not paying attention is disrespectful for the person talking and shows no real interest in the company and the entire assessment process.

MISTAKE#4: Not interacting with the other candidates

You have to become very comfortable at the thought that during your assessment day, everything you say and do is of specific importance. You will be observed during the entire day – not only during your exercises, but also during the breaks.

Make it a priority to interact with the other participants in a kind and respectful manner. You are not looking for your new best friend, just polite conversation.

Some lines to break the ice:

‘Hi, my name is Kara, what is your name?’

‘Where are you from?’

‘Is this your first time doing an assessment day?’

‘Have you worked as a flight attendant before?’

‘I love you shoes/lipstick/purse/blouse… Where did you get it?’

You can never know if the stranger you just talked to might become your batch-mate and even your flat-mate when you join the airline.

Greatest conversations start with ‘Hello!’

MISTAKE#5: Over-confidence/under-confidence in a group exercise

The purpose of the group exercise is to show the assessors how you interact in a group. Being a cabin crew means being part of a team, working together with other people, helping them even if its not ‘your side of the cabin’ and being there for each other.

During the assessment, the interviewers need to see the team spirit in you. How are you going to show that?

  • Do not interrupt other people when they are talking.
  • Do not take charge of the task unless you are asked by the assessors or the group to do so.
  • The success of the task is not your goal. Focus instead on how you interact with others even when you do not agree with what they say .
  • If you see somebody of the group not participating, you can include them by saying: ‘So Anna, what do you think of this idea?’
  • Do not be silent. Try to contribute with pertinent opinions about the task ahead, even when other members of your group might seem in charge of the situation. 
  • Help your colleagues without being asked.
  • Volunteer to do certain portions of the task such as taking notes, keeping the time, etc.

No matter what is the task, settle your position somewhere in the middle: Do not take charge unless you are named the group leader by the assessors, but in the same time remember not to be silent and invisible.

Voice your opinion, give arguments why your point of view should be considered, but do not insist on it if the other members of your group do not accept it or seem to be going in a different direction. 

MISTAKE#6: Cell-phone ringing

During the intro and company presentation you will be asked to switch off your phones or activate the silent mode. If you forget to do so, it will show your assessors that the interview is not as important to you as a call from your friends. If you have a family emergency and it is extremely important that you keep your phone on, approach the assessors, explain your situation and ask permission to do so. 

MISTAKE#7: Checking the time

The assessment day is a full-day commitment. You should expect your day to start before 9AM and finish after 6PM. Do not make other appointments for that day and do not be eager to finish faster. The more time you have, the more the assessors can see more of you and what you can offer to their airline.

Remember being at a boring class and checking the time? A glimpse at your watch, as subtle as you think it might be, if it’s spotted by one of the interviewers will bring you a negative point. 

MISTAKE#8: Asking about the salary and benefits too early

On every airline’s career website is a section that explains the remuneration. It is a standard fixed basic salary and an hourly rate for every flying hour or training hour that you are required to undertake. 

If the salary package is not public, it is relevant to ask about it at the end of the interview, when it has been established that you are what the company is looking for, and the airline is what you are looking for in an employer.

Show that you did your homework and during the initial O&A session ask other relevant questions such career advancement, lifestyle in the country of the airline, company’s expansion plans and fleet, colleagues, atmosphere and other company facilities, but stay away from salary questions at the beginning of an interview.

MISTAKE#9: Your enthusiasm is missing

Being truly passionate about having a career as a flight attendant is the area that will truly separate the people who are there just because it sounds like a good job to have, and the ones who are there because they dreamed all their life to travel, they are passionate about meeting new people and experiment new cultures and have an honest desire to be of assistance to others. This is also what ultimately will separate the people who get hired and those who don’t.

In your final 1-on-1 interview, the first question will most likely be ‘Why do you want to be a flight attendant?’

Tell them your story! When was the first time you thought about it, what did you do to get closer to your dream, a little inside information that will show them not only your desire and motivation, but also your skills that will put you ‘up there’ with the high performers and ambassadors of the airline. Talk from the heart and give them your full commitment. If you truly want it, you can not fail!

 

Now that you are more aware of what you should be saying and doing during the assessment day, and more importantly, what you should avoid saying and doing, proceed with more confidence and make the best out of your interview!

To be truly prepared, read How to Become a Flight Attendant for airlines in the Middle East

Check out the Open Days for Emirates, Etihad or Qatar Airways.

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Leave A Reply (218 comments so far)


  1. Erick
    1 day ago

    Hi Kara,

    These information are so helpful, and really thank you for your help..
    I’m Male 172cm, and I’m not really clear about the rules 212cm reach point in Emirates.. Do you think I can make it ?
    And Kara, I’m applying online like 3 weeks before the “invitation only” AD, do you think I can get the invitation in such really close time?

    Waiting for your info Kara,
    Thanks alot.


  2. hadil
    2 days ago

    Hey emirates
    my name is hadil. Am an ethiopian bt born and lived in saudi arabia and now it have been 3 years since i came to ethiopia. I’ve applied for emirates a week ago but didnt get a reply yet so i wanna ask if there i is a nearby assesment here in ethiopia?? And thank you


  3. yvette
    6 days ago

    hi kara! ive been in QR open day just recently a hundreds of people came…. but it was just a cv drop-off i dont know why they didnt call me.. :( i did my best to look at my best im 22 by the way….but why they didnt entertain me???? pls give me an advice kara :( thank u in advance


    • Kara
      6 days ago

      Yvette, I am obviously unable to tell you the exact reason for being rejected. Open Days are highly competitive events and only the best of the best will be selected. There are many factors that are taken into consideration such as language abilities, soft skills, customer service experience as well as impeccable first impressions. This is all measured against the rest of the candidates.
      I can only advise you to keep on trying and apply for all airlines hiring, even if it’s just to gain experience.


  4. Muhammad Tahir Sharif
    1 week ago

    Hi,
    i’m going to attend an open day assessment with Shaheen Airways on 18 of this month..my color is not to much fair..also my weight is more than my body requirement.can this become my rejection cause.


    • Kara
      1 week ago

      Muhammads, here we only discuss the assessment process for Emirates, Etihad and Qatar Airways. I can’t help you with the specific requirements of any other airline.


  5. niharika
    1 week ago

    Hi kara… i’m going to attend an open day assessment with Qatar airways on 23 of this month.I’ve maligned teeth. I’ve protruding canines. I want to ask you should I go for the interview. Can this be a reason for my rejection.


    • Kara
      1 week ago

      Niharika, your teeth must be clean and cavity free. Your smile must be warm and pleasant. The airline is not looking for perfection. Your self image will affect your performance, so try working on improving that.


  6. Lavina
    1 week ago

    Thank you so much Kara :)


  7. Lavs
    1 week ago

    Hi again Kara, also would like to know if the shirt can be neck less or you can say collar less or not as needed to be worn on skirt ?


    • Kara
      1 week ago

      It doesn’t matter Lavs as long as your neck is visible.


  8. Lavs
    1 week ago

    Hi Kara, i have an Interview with Qatar Airways in the following days, I have an query related to the full length photograph, I just wanted to know if the same Business Attire needed to be wore in the Interview as well as for the photograph. will it do if i wear the same suit skirt with jacket in an Interview ?? Also, would like to know if the shirt needs to be tucked in or is it ok if I don’t as my hairstyle would be Bun, so requesting you to please advice accordingly. Awaiting your response.


    • Kara
      1 week ago

      Hi Lavs. You can wear the same attire in the photos and the assessment. The shirt should be tucked in in your skirt. Your hairstyle should be neatly tied back.


  9. Mary
    2 weeks ago

    Hi Kara!
    I’m planning to apply for an AD and I was wondering can I send photos of me dressed in pants or do I have to wear skirt? And would it be ok, if get invited, to appear in pants?
    Thank you !


    • Kara
      1 week ago

      Depends on the airline Mary. Most prefer to see you in a skirt. Your final photos must be submitted while wearing a skirt. You can initially submit the ones with pants, but if successful, you will be asked to provide new ones.


  10. Siyas
    2 weeks ago

    hi kara, you are doing a great job …


    • Kara
      2 weeks ago

      Thank you Siyas.


  11. me
    2 weeks ago

    Hello,I am trying to apply for ethiad airways and sm interested to go to
    Abu Dhabi since they do not come to my country,so is there a way that they
    will send for me the air ticket or fo I have to pay.


    • Kara
      2 weeks ago

      You will need to pay it for yourself.


  12. sunny
    3 weeks ago

    Hi kara,
    wanted to ask you that is there any requierments for in flight chefs ,i.e, do they check for any scar on face or body mass index


    • Kara
      2 weeks ago

      Sunny, the in-flight chef position is not my area of expertise, but I can only assume that the basic requirements and fitness levels are the same as the cabin crew, as the chef will be an cabin crew with extra responsibilities.


  13. Alina
    4 weeks ago

    Hi Kara,
    Can you please tell us how should the photos for Qatar OD be? What are the requirements(suit or short sleeved shirt, colour of the backgroud)? Thanks


    • Kara
      4 weeks ago

      The requirement is formal business attire. That means a skirt suit (jacket included), pantyhose, court shoes and full hair and makeup done as per professional standards. The background can be white, grey or blue without props.


  14. Joyce
    1 month ago

    Hallo

    What is the age limit for a cabin crew?I am 26 and i am getting information from friends that when I reach 30years there will be no chances of getting a cabin crew job in any airline.Kindly brief me


    • Kara
      1 month ago

      There is officially no upper age limit to become a cabin crew, however if you live in a country where assessments are organized in conjunction with recruitment agencies, the agency will only select candidates from a certain age group (it depends on each country).


  15. Lyndon
    1 month ago

    Hi Kara,
    I am 24 years old, I have been trying many times to become a Flight Attendant but never got through. I have been for the Qatar airways interview held in Mumbai, I was there till the group discussion round and after that I didnt get through. please suggest me.any tips so that I can make it this time. I am eager to become a flight attendant as it’s my dream job and where my knowledge and skills of Guest service will be best used. I have found this job the best because here responsibility, team player, guest service is applicanle.

    Please Kara I need your help and guidance.

    Thanks in advance..


  16. Rahil
    2 months ago

    Hi dear,

    I’ve gone through all the details on your website. I’ll be attending cabin crew Qatar Airways interview soon on 19th of this month.

    I’m fresher to this profile but gave couple of interview in the past but was rejected at the last.

    I know I’m deserving however I even know that there is some point were I’m making mistake but can’t make it out.

    I need your help Kara… Can you please tell me what exactly I need to do… I really want to crack it this time..


  17. jerry
    2 months ago

    Hi Kara
    Thank you very much for your reply!!
    Do i have to diagnose prior to the assessment and wear the contact lens? or should i let the airlines do that? its a little unclear and what is the acceptable level of short sight problem per the airlines medical Standard?
    Best Regards.


    • Kara
      2 months ago

      Jerry, my personal opinion is that if you are not able to see, you should definitely consult a doctor and be offered help. Here are the medical requirements in regards to vision:
      Your vision is acceptable if
      -Distant visual acuity with or without correction is 6/9 or better in the better eye
      -Near visual acuity with or without correction is at least N5 at 30-50cm and N14 at 100cm
      It is unacceptable if you have
      -spectacles for visual correction (only contact lenses are accepted)
      -visual field defects
      -functionally monocular vision


  18. jerry
    2 months ago

    ki kara
    i am 23 years old, i live in Ethiopia,Emirates airlines used to come here but now they stopped with unknown reasons is there any chance they will be back in my country? if not, how can i attend the assessment? i can come to Dubai, if i am shortlisted but the schedule for Dubai is only for Arabic speakers ,Please advice me.
    The other thing is i am short sighted , cant read words in distance, is there strict rule regarding a person who have short sight problem?
    Thank you!!
    Best Regards.


  19. Renuka
    2 months ago

    Hi Kara ,
    I’m 37yrs of age from Mumbai & divorced with height 178 cms, & would like to apply for Emirates open day assesment scheduled in Mumbai on 23 June & in Kolkata on 26 July however this is on Invitation only . I’m unbale to apply only on this . Please advise how can I attend in Kolkata & would my CV be selected?
    Regards
    Renuka


    • Kara
      2 months ago

      Hi Renuka, for all recruitment in India, you must contact the agency Frankfinn Management Consultants. They handle the pre-screening for Emirates.


  20. Aminah
    2 months ago

    Hello Kara, I want to know if cabin crew allow anyone to be employed if you are married. If you are married, can you still apply for cabin crew role and will they consider taking you or not. Especially in the middle east airlines, do they employ anyone who is married.


    • Kara
      2 months ago

      Aminah, all 3 airlines will only offer you a single status contract, meaning that whatever benefits they provide, they are for your use only. Your spouse can’t live with you in the shared company provided accommodation, they will not receive sponsorship for their visas and they will not be included in your medical insurance.
      If you want your husband to join you, all of these costs must be supported by you.
      Other than that, yes, you can be married.


  21. Jaclyn
    2 months ago

    Hello Kara,
    My final interview with Emirates was 4/29,
    I have yet to receive an email or a phone call regrading if I received the position or not, tomorrow will make it 7 weeks since my final interview.
    I checked my application on emirates.com/careers and it states “LM-assessment regret”, what does that mean?
    Thank you.


    • Kara
      2 months ago

      Jaclyn, nothing is official until you receive an email from the airline, however your status is not too encouraging. I am sorry I can’t give you better news.


  22. Daniela
    2 months ago

    Hi Kara, I received today an invitation for an upcoming open day in my country. I checked my profile and my jobpage and in one of my submissions i have this: LM -Assessment Regret. What does it mean? I did attend a Open Day 2 months ago and i didn’t make it till the Final Interview. I thought that i have to wait 6 months to apply again, but im getting this new invite, so I’m really confused now! Should i go to the OD or not?
    Thank you so much!!


    • Kara
      2 months ago

      Daniela, if this is for Emirates, there seems to be an unofficial new rule that you can participate in another assessment before the 6 months waiting period, so unless you reached and failed the final interview in the past 6 months, you can go ahead and participate in this Open Day. Good luck!


  23. Ellen
    2 months ago

    Hi Kara! I was invited for a open house coming soon, I’m fluent in English, but I know that my English is not 100% yet, there are some things to improve. Could I not be hired because of this?


    • Kara
      2 months ago

      Ellen, you must be able to understand English at an advanced level. Being your second language, nobody expects you have control over it as a native speaker would, however you must be comfortable using it. In other words, you must be fluent.


  24. Raluca
    2 months ago

    Hello, Kara! Thank you very much for your advice. It is indeed very nice of you to spend your free time and try to help others. I have a question for you. Could you tell me if during the interview ( all the three days) we must ALWAYS speak English, even with our colleagues, when we have to solve the tasks. Because I am Romanian and I want to attend an open day recruitment in Budapest, Hungary. And I do not know Hungarian at all. :D Thank you! Hugs!


    • Kara
      2 months ago

      Yes Raluca, it is all happening in English. You shouldn’t feel out of place if you participate in a location that is not your home country. Common courtesy calls for speaking English when somebody who doesn’t understand your language is present. You would do the same if the situation was reversed and you would be in the presence of a foreigner who traveled to Romania for the assessment.


  25. Aminah
    3 months ago

    Hello Kara,

    Thank you for your reply,

    I want to make sure that, is it true that only on ground operation they allow female to wear there full muslim entire in middle east airline such as: Emirates and Etihad ?

    I want to become a Lounge Agent and if I do get the job, will they allow me to a muslim entire airline suit or it will uniform standards the same on ground operations ?

    Also, I have no issue wearing the uniform, as I’m from UK and i do understand that uniform standard I hv to abide to in UK to get a job. I understand the requirement you made below for international airline. But will this stop me wearing my hijab when I’m not in work as cabin crew/other job in Dubai or will this be a discrimination ?

    when I’m not in my working hours for airlines as cabin crew, I’m I allowed to wear my hijab then or will it class as discrimination or abuse from them. Also are you allowed to wear flesh coloured leg tights below the skirt as cabin crew or not when working Emirates or Etihad ?

    I heard alot about the airline how horrible they are to crew so wanting help to clarify.Can you please answer all question, as it will help, thanks.

    Kind regards

    Aminah.


    • Kara
      3 months ago

      Aminah, UAE is a Muslim country. You will not face any sort of discrimination for wearing your hijab or abaia when not in uniform.
      I can’t advise specifically about the Lounge Agent position. You will need to ask these things during your interview. I know though that as a general rule, you can wear the hijab and pants when working as ground staff.
      When working as cabin crew you must wear a skirt with skin colored pantyhose and no head coverings.
      If you believe the rumors that the airlines are horrible to their employees, you should definitely reconsider applying for such a position. I lived and worked in the Middle East for 7 years and I had a wonderful experience. Before I went there however I expected to be treated fairly and have a great time. You get what you expect to get and what you think you deserve.


  26. Aminah
    3 months ago

    Hello Kara, I just want to know if emirates, etihad and Qatar airways employ female Muslim cabin crew at all. I hearing from other people that they do and some say that they don’t.

    Are there female Muslim cabin crew operating in the middle east or not ?

    On open day or assessment, as I am Muslim female I am allowed to wear trousers with my business entire suit and will they accept me for this. If i do get place for my training will they allow me to wear trousers with my uniform or not.

    Can you please help me to clarify this for me. Thanks

    Regards

    Aminah.


    • Kara
      3 months ago

      Hi Aminah. Muslim girls are employed from all over the world by the airlines in the Middle east, however the uniform requirements must be followed regardless of your religion. That means you agree to wear the uniform skirt (knee length), remove your veil when working, as well as agree to serve alcohol no board.


  27. Nozipho Dhliwayo
    3 months ago

    hie kara, im going for an assesment day tomorrow for Qatar. I travelled all the way from my country to South Afric a for this interview. they siad they needed a photo with the same business attire.. does it mmean the same attire i will wear on the day of the interview or it just means a formal attire? i had sent my online application wearing a black dress that i will not wear on the interview day cause i left it home. im afraid i will ose some points..also give me a few tips on how to increase my confidence, im very nervours and have some esteem issues. thank you in advance


    • Kara
      3 months ago

      The requirement states “full length photograph taken in the same formal business attire dress code mentioned”. You don’t need the exact same dress or suit, but you must still wear a formal business attire. Good luck with your interview Nozipho. As for your self esteem, you are the only person who can start working on that. It all comes down to thinking you are worthy of having this job and the right to happiness. If you don’t believe it, you can’t expect anybody else to believe it.


  28. kate
    3 months ago

    Hi Kara, I know about the tattoo restriction of Emirate. The problem is I am invited to go on assessment day on 22nd this month. I had a small tattoo on above my ankle and it’s currently in the removal process. The clinic said that they can give me the tattoo removal certificate to prove that its been removing. Can i bring that to my assessment day ? Or should i contact them to delay my assessment day next time? I’m thinking about covering it by make up, but i want to be honest.
    Thanks kara


    • Kara
      3 months ago

      Kate, this is my personal opinion. If you can conceal it for the assessment and if the clinic guarantees that there will be no scar left after the removal process, don’t mention it. Having tattoos in a visible area is a reason to be disqualified immediately, so there will be no chance to explain that you are in the process of removing it.


  29. Asma
    3 months ago

    Hi kara, i read all the comments regarding the rules in the attire for the emirates and etihad..lots of comment and reliable information stated that they doesnt allowed the cabin crew to wear hijab,then i personally message them through the facebook page, and they said that they are allowed the cabin crew to wear hijab..so im bit confuse here..so i dont know which sources should i go with..can u help me with this?thanks kara.


    • Kara
      3 months ago

      Asma, the cabin crew in Emirates, Etihad or Qatar Airways are not permitted to wear hijab. It is only permitted for the ground staff. I don’t know who do you refer when you say “them”, but this is the official information.


  30. Luis
    3 months ago

    Hi Kara, Qatar has an assessment day in my city next week but I’ve a doubt, I don’t have full suit (not same fabric pants-jacket) but is a business attire I use regularly to my day to day work, is black and dark-grey. Is this ok? Other question is about full-length photo, has an specific size? 11′? Is my first time in a crew requirement activity. Tks.


    • Kara
      3 months ago

      Hi Luis, the dress code requirement is “formal business attire”. This usually means a full suit with shirt and tie. If you don’t have the same fabric, you can go ahead with the different colors, however you want them to match.
      Full length photo is 10x15cm and it should be taken in the same formnal business attire.


  31. Chloe
    3 months ago

    Thanks for the response Ms. Kara. Yes, I understand your point. I will not change my language/nationality/etc. I will just make it appear that my current address is in Taiwan because I am on vacation in Taiwan. Like, “since I am currently in Taiwan, then why not apply for the Assessment Day”. So, basically, it just means that I have a permanent address w/c is outside Taiwan. I will tell them this (if ever I pass the Assessment Day) and ask if I can change into my permanent address in my online application. If ever I get invited for the Assessment Day, I will clearly put in my resume that I have a Taiwan address, and a permanent address which is in my country. Thanks Ms. Kara, you are such a great help!


  32. Chloe
    3 months ago

    Hello Kara. I am planning to apply to be invited at the EK’s Assessment Day in Taiwan next month. I read in your past response that EK prioritizes the citizens of that country in terms of invitation. I am not from Taiwan though. Is it wise for me to put a Taiwan address in my application just so I will be given a higher chance of being invited? I will put my real nationality, but I will make it appear that I am currently staying in Taiwan using Tourist Visa. Then maybe if I get an invitation, say one-two weeks before the event, then I will be arranging my travel to Taiwan. If ever I get successful in my Assessment Day, I will explain to them that I have a permanent address that is outside Taiwan, where I really live. Will that be okay? I wish you could enlighten me on this matter. Thank you very much!


    • Kara
      3 months ago

      Chloe, I really don’t know what to say. I firmly believe that lying in any form is not good when dealing with a potential employer. You can never predict their reaction when finding out the truth.
      If you are just planning the get shortlisted for this specific event, make sure that the residence country is the only thing that is altered. No nationality or language skills changes.
      I also don’t think the discussion about your real address comes up in the interview. At the point of the assessment everybody is more focused on the skills you need to get the job.


  33. maggy
    3 months ago

    Hi kara, I attended qatar interview about 6 weeks ago, I have done my medicals, they sent me a message to get a simple doctors report stating the cause of my scar below the knee which I declared , if there was any stitches or fractured involved. I have sent the doctors report back to them. I’m awaiting their response and waiting for medical clearance. I hope this will not spoil my chances because there was no stitches or fractured involved and the scar is not visible under panty hose. Or should I send them a mail stating that the scar isn’t visible under panty hose? Because I really need this job.


    • Kara
      3 months ago

      Mostly, all the investigation is done for medical insurance coverage, however grooming is also very important. It wouldn’t hurt to mention the scar isn’t visible under pantyhose.


  34. Amy-Louise
    3 months ago

    Hi Kara

    Thank you so much for this WEALTH of knowledge and advise that you have supplied so generously here!

    I’m from Cape Town, South Africa and was wondering if you knew when the next Etihad or Qatar Open or Assessment days are in my country. I know that Emirates have an Open Day coming up in July, Etihad had one recently (sadly I missed it) but I can’t find listings of Assessment or Open days extending past the end of June for Etihad. Is that simply because Etihad posts these lists every few months and not more than 2 months in advance?

    Also, I’m a first-language, fluent English speaker and a second-language fluent Afrikaans speaker with basic Italian and intermediate Spanish. Do you think Afrikaans will count as a useful language in my favour? It is not spoken outside of South Africa but DOES allow me to understand, read and speak Dutch reasonably well, as it is an offshoot of Dutch from their colonisation of South Africa. Should I explain that in my application or interview? I know that fluency in several languages is an asset and would like to maximise mine. I’m also thinking of formally learning Dutch. It would be very easy as most of the differences that affect fluency are pronunciation-related, as well as small word differences. Then I would formally be able to say that I am fluent in Dutch. Will that make a big difference in my interview process? I am looking for the edge to help me compete for a position at one of these airlines. Should I rather focus on improving my Spanish as it is a widely spoken language?

    Sorry for the essay, haha. I’d appreciate any advise you can give me.


    • Kara
      3 months ago

      Hi Amy-Louise, let me start by saying how important it is to have an attitude such as yours: looking at ways to improve your profile so that you have more to offer. It’s wonderful.
      Firstly, for whatever events organized by Emirates, you must contact the agency iCrew. They are the official recruitment partner of Emirates and they handle the pre-screening. If successful, you will be invited to the next available assessment day in your city.
      For Etihad, the July dates are not yet finalized. With them, you can always apply online. If your application is successful, you have 6 months to book an assessment.
      Qatar Airways comes quite often to South Africa, I am sure they will be back in the next couple of months.
      Explaining in your CV the definition of Afrikaans is really a waste of space and time. Most people working in aviation have more knowledge about languages than average. Focus on learning Dutch and then you can bring it up during the interview when asked “What have you been doing int he past 6 months to improve your skills” or other similar questions.
      You can start with Spanish as well, but your main focus right now should be on “quickest results in the least time”. Any extra language you speak fluently is an asset, as for every destination the airline needs to assign at least one language speaker on board for public announcements and communication with the passengers.
      Wishing you the very best, keep me posted how everything goes.


  35. Marchelina
    3 months ago

    Hello kara!
    I applied online for qatar airways, then They invited to participate on pre-selection day? Do you have any idea what will i do there? Im very appreciate and that’s really useful if you could help me. Thanks


    • Kara
      3 months ago

      A pre-selection day should include the same tasks as an assessment day: English test, group exercise, reach test and a small introduction.
      Read more here
      http://flightattendantcentral.com/advice


  36. Maria
    3 months ago

    Hello! I am aware that in order to attend AD, you have to apply online and receive an invitation. But you can’t apply to a specific country, am I right? Then how does the EK recruiters decide which country you can attend? Because the only Asian country with AD this June is Indonesia (Vietnam only screens Viet applicants), will it automatically assume that since I am from an Asian country, then I will be invited to Jakarta AD?

    How does this work? And how long until you get an invite usually? Thank you!


    • Kara
      3 months ago

      Hi Maria. This is an excellent question.
      When you apply online, your profile will be screened by the HR department. If shortlisted, they will keep your application on hold for a recruitment event. If an invitation only assessment is organized in a certain country, priority will be given to the residents of that country. If they are unable to fill in the spots they need for the assessment, they will send out invitations to candidates from neighboring countries. This however is tricky, as many people can’t afford the cost of travel or accommodation, hence participation can’t be confirmed or estimated correctly.
      If however the recruitment event is an Open Day, any candidates can participate and be considered for the job, regardless where they reside.
      It usually takes 2-3 months for you online application to be screened.


  37. Rae
    3 months ago

    Hello Kara!

    Hoping you can shed some light on my attempts to join both Etihad and Emirates as cabin crew. I have made it pass the first cut but never to final interview with Emirates twice, and to final interview with Etihad twice but always received the “sorry, not this time email.” The first time I interviewed, I was incredibly nervous and unprepared. The second time, I had my answers ready and practiced, and felt like I aced the interview. It was soooooo positive (especially compared to the first interview). Still rejected. *Any* idea what might be going on? Is it because I have an advanced degree, lived abroad in a country they don’t like, smile wrong? I’ve asked a recruiter before and she just said, “Keep trying!” I plan to, but that doesn’t really help me know what to change…


    • Kara
      3 months ago

      Rae, I obviously can’t assume what went wrong in your interview. It may it be your answers, or just the chemistry between you and the recruiters. I wasn’t there so I don’t know. They go through the file one more time before they decide. Can it be perhaps something in your application form?


  38. Ellyna
    3 months ago

    Hi Kara,

    I would like to know, does Etihad Airways held any assessment day in Malaysia previously?


    • Kara
      3 months ago

      Not in the past 3 years Ellyna.


  39. azman
    4 months ago

    thanks for da tips kara

    wish me luck for my EK open days on 1 may at Johor Bharu Malaysia…

    :)


    • Kara
      4 months ago

      How did your interview go Azman?


  40. Aseye
    4 months ago

    hi kara.
    i really appreciate the help and advice u give here. i would like you to help me understand something. i am a 23 years old ghanaian girl.
    i went for qatar airways open day in ghana yesterday and was invited to attend the assessment day today. i was dressed in formal attire. i expected group activities, arm reach test and all of that but that’s not what i experienced. the first test involved picking an item from a group of them that were on a table and explaining why it was picked. for me, there was a pen, a mic, versace perfume, mint toffee, yoghurt etc.these are the ones i remember. i picked a yoghurt and said i have always liked yoghurt because its sweet, comforting and nice.

    i was then asked whether i preferred to be in a room with a smoker or non smoker. i said non smoker (because i am asthmatic though i didn’t tell them that.).unfortunately, after that stage was over i was asked to go home. so i would really appreciate it if you could tell me what exactly i did wrong or how i can improve.
    thank you


    • Kara
      4 months ago

      Hi Aseye,

      Telling you exactly what you did wrong is impossible as I wasn’t present thee to judge your performance. Everything counts, from how you carry yourself, your body language, where you smiling, friendly and approachable? How was your grooming (a very important factor for Qatar Airways)? Your answer could have been a bit more memorable than “I choose this because I always liked it.”


  41. SAFA
    4 months ago

    Hijabees, listen up!

    I was looking forward for today’s cabin crew recruitment in Boston, and I was hoping that I will be giving the opportunity to become part of the Emirates group. Unfortunately, HIJABEES Emirates Airlines will not allow you to wear your hijab upon hiring. I found this out like yesterday and to be honest with you, I am in shock. Considering this Airline is owned pretty much by Muslims and UAE government yet discriminating against basic Muslim women practices. I don’t know what to tell ya’ll but that I am disappointed by the the people responsible for making such a cruel, unjust, prejudice rule.

    AL salam


    • Kara
      4 months ago

      Hi Safa. There are very few airlines accepting cabin crew wearing hijab as part of the uniform. You might want to look into Saudi Arabian Airlines and some airlines in Iran. The hijab is accepted as part of the Emirates uniform for their ground staff positions. The same policy applies for Etihad and Qatar Airways.


  42. Andreia
    4 months ago

    Hi Kara.
    I’m 30 years old and no experience as cabin crew.
    A years ago, when I was younger, I’ve tried TAP Portugal,.The recruitmet is by phases and if you pass you move on to the next:
    1st appearence
    2nd languages
    3rd psychological tests and one on one interview with a psychologist
    4th medical tests
    I did all the phases starting in the end of May and ending in the beginning of July and in the beginning of September I’ve got an e-mail saying that I didn’t pass. ??
    So I don´t know what went wrong that time, maybe it was something with the health. ?? (I wear glasses or contact lenses)
    TAP have limite of age 26, so I decided to try Middle East airlines, but I’m a little afraid due to age or lack of experience. What´s you opinion?
    I’ve been working at Lisbon Airport since 2012, as handling assistant, but I keep on dreaming with being flight attendant…
    Emirates will be in Lisbon next 27th of April, but I don’t think I’m ready and Iwould like to hear from you before and maybe I will try next time.


  43. john
    4 months ago

    is true that a cabin crew member should not have scars and tattoos?


    • Kara
      4 months ago

      No tattoos on face, neck, hands, arms and legs and the scars shouldn’t be visible.


  44. bashir
    4 months ago

    hello kara can you help me with a link to apply for the EK general cabin crew general application?


  45. bashir
    4 months ago

    hello kara,i attende the qatar airways cv submission day in kampala and i was called up for the assessment day.
    should i believe that my cv matched their requirements?
    unfortunately,after the english and arm reach tests,i was not selected to proceed to the next level.
    I was smart but not dressed in a suit.i was also wearing dark brown suede shoes.did my dress code cost me the chance of proceeding to the next level?
    my height is good enough and i believe i answered the english test questions properly.
    please tell me what could have been the problem.
    thanks.
    bashir


    • Kara
      4 months ago

      Bashir, Qatar Airways specifies on their website that they expect you to present yourself in formal business attire during the assessment. That is indeed a full suit, with matching jacket and pants, collared shirt and tie. I don’t know if this was the only reason you were rejected, however whenever you go for an interview, a full suit is highly recommended.


  46. Gilbert Otieno Odago
    4 months ago

    Hello Kara!
    I was unable to attend today’s open day @ Intercontinental,Nairobi due to unavoidable circumstances..Is there a chance for me to be part of the team?
    Thank you..!


    • Kara
      4 months ago

      You can reapply whenever there is a new event being conducted in your country or in a neighboring country you can travel to at your own expense.


  47. Islam
    4 months ago

    Dear Kara

    I am trying to get your book but something wrong is going on and i don`t know it !!!
    after i type the required information including the visa number and cv code …i get a notification that something wrong …Can u help??


    • Kara
      4 months ago

      Islam, it might be because your card is not international.

      You can use this alternative link
      https://www.e-junkie.com/ecom/gb.php?c=cart&i=1237444&cl=248016&ejc=2

      Select checkout with PayPal and use Option 2 “Don’t have PayPal account”. You will be prompted to enter your card details and debit cards are also accepted.
       
      Let me know if you need more help :)


  48. saber
    4 months ago

    Dear Kara, I think everyone can be a flight-attendant from this super information .
    What about the inflight-chef i have an interview next week, can you provide me withe some idea please.


    • Kara
      4 months ago

      Hi Saber, the structure of the interview is the same as the cabin crew, however you will also have a knowledge base interview related to your chef qualifications and also during the final interview you will be asked couple of questions related to performance management. This shouldn’t be a problem if you ran your own kitchen or you had staff reporting to you. Good luck :)


  49. julie
    4 months ago

    Hi Kara, am preparing for the open day here in Nairobi on 20th,but i still don’t have my college papers,do you think this may act as a barrier for me being invited for the assessment day? though i got experience? Thanks for the 25 Qs and As


    • Kara
      4 months ago

      No Julie, the minimum requirement is a high school diploma. You can provide a copy of that and just tell them your college paper just takes longer to be released, hence the difference between your CV and diploma. Experience is very important, so focus on that.


  50. Annie
    5 months ago

    Hi Kara,

    I hope you are well!

    I made it to the final interview however I have not recieved a rejection email or “the golden call”. It’s now been 2 months since my final interview. I know the airline recieve a large amount of applications however is there still hope for me? Two other girls I became friends with during the prices have both learnt their outcome. One being positive and the other was unfortunately rejected.

    Thank you!


    • Kara
      4 months ago

      Annie, I think this may be an appropriate time to get in touch with your recruiter via email and ask about the outcome of your interview. There might be something holding your application or simply a system error they could be unaware of. It never hurts to ask. Fingers crossed for you :)


  51. Ana
    5 months ago

    Hello Kara, thank you so much for your help guide. I would like speak with you privately. Please send me an email, thank you – anapmpedro@gmail.com


  52. ALAA
    5 months ago

    Hello Kara, Thank you very much about this useful points
    however I would like to Ask you that I have an assessment day with Etihad next two days
    what will be the group discussion about please if you have any Idea.
    thank you again


  53. zaara
    6 months ago

    kara,thnx for ur advises,wanted to ask you ,i made through both qatar and emirates final rounds but later got a rejection letter fom both ,wonder what is the reason,this yr july i am gonna be 30 ,do you think i stand a chance after geting rejected from both the airlines and my age,its been a dream to be a cabin crew ,wonder if it will ever become a reality,it was really difficult to accept rejection after making it through to the finals:(


    • Kara
      5 months ago

      Zaara, that must indeed be very difficult for you. If you were rejected after the final interview, you can only assume that your performance during this particular phase was not satisfactory. So you can only prepare more to give the completre and relevant answers to the final interview questions. If you haven’t done so already, download the free 25 Questions and Answers or the 101 Questions and Answers for the Cabin Crew Interview.
      Your age is an advantage if you see it as such. If you fear that 30 is just an age without experience, then this is exactly how it will be perceived. It is all in the mindset Zaara.


  54. Alex
    6 months ago

    Hi Kara , thank you for all the answers that you can give us.
    Could you please tell me if I did not pass my assessment day for a Ground Service Agent , does the 6 month waiting period still stand for a cabin crew position if I want to apply?


    • Kara
      6 months ago

      Alex, my area of expertise is with the cabin crew position only. Sorry I can’t give you an answer about any other jobs.


  55. Daisy
    7 months ago

    Hello Kara,
    I have been to two emirates interviews in my country. Often, i get the unfortunate letter at the first stage. I think i am calm but collected, i interact well, am a good listener. i mean, i think i got the attributes they always look for. But to this moment, i really dont know why or what i luck when in there for the interview. The other time i talked to a friend of mine whose worked there for a pretty long time and she told me its because i wear the 6” heels for the interviews. I am tall, 5’11” tall. Am wondering if this is true. What should be the maximum height for a cabin crew?


    • Kara
      7 months ago

      Hi Daisy,

      It can not be that the absolute reason for your rejection is your height. I am the same height as you and when I was hired I was wearing high heels. But tall people do stand out in a group and the attention will be more focused on you. So your presentation must be immaculate. If it brings any peace of mind, go to the next interview with lower heels :)


  56. Aicha
    7 months ago

    Hello Kara,
    Thank you for answering. I am graduated for cabin crew in my country Senegal and two times I made it all the way to the final interview with emirates in Senegal but did not make it finally. The first time I knew it was because my English was not so good but the second I still don’t understand why. Anyway now I am living in Dubai to be closer to my dream and am working like hostess in one restaurant for now.
    However am still applying in emirates but all time am not shortlisted. Could u please tell me how to apply for etihad and when etihad and qatar have open days in Dubai or a near by country.
    Should I precise that I am ready to come over for an interview if I am invited?
    I speak fluently French and little bit Spanish.
    By the way thank u so much your site is useful and helps me keep believing.
    Ayesha


    • Kara
      7 months ago

      Hi Ayesha. There are regular assessment days organized by all 3 airlines in the UAE, either in Dubai or Abu Dhabi. You need to keep an eye on the careers page of the airlines and our recruiting now section. It is always best to create a general application and see if it gets shortlisted.
      http://flightattendantcentral.com/recruiting-now


  57. tahirih
    7 months ago

    Hi Kara, thanks a lot for the insight shared. I recently heard of OD for Fly Dubai can I attend an open day without an invitation? I have not previously applied to work for Fly Dubai.
    I am married and i don’t have any children, is it going to be a problem?


    • Kara
      7 months ago

      Tahirih, open day are open for all candidates. You don’t need to apply online. Your marital status is also not a problem.


  58. Rochelle
    7 months ago

    Hi Kara,

    I just got an invitation for an Assessment Day on the 22nd of January, and I honestly have no clue on what is going to happen. Luckily, I stumbled upon your article and it sure gave me relief. I’m very excited about it, at the same time VERY nervous. I cant imagine how I’m shivering even with the air-conditioning turned off. The fact that I’m going to an Invitation-Only Assessment Day is really taking over me right now. Anyway, just one quick question: I know that being able to speak a different language is an advantage, however I couldn’t gauge my level of fluency. I could its a little over basic, and a little over intermediate. Should I bring this up during the interview?


    • Kara
      7 months ago

      Hi Rochelle. How exciting! Your languages are relevant only if you are fluent enough to sustain a basic conversation with a native speaker. Otherwise, they just show that you are interested in learning, but that’s pretty much it. Good luck!!!


  59. karim
    7 months ago

    dear Kara

    first of all i want to thank you for helping people, you are so kind, i just want to tell you that i have an assessment day by next Monday 3 days more, and really i am so nerves and afraid because this is my first time for assessment day, i have 1 year in customer service Carrefour customer service officer and i speak french english and arabic and i’m 27 yrs old do you think that i have a good chance to have this job ?!! i have a doubt that they will not accept me for this job because i have read-glasses i want to ask you Ms. Kara if this is a big problem or not ?! and how can you help me or advising me to pass that assessment ? because i really want to work as a cabin crew, thank you so much for reading my email

    best regards


  60. ana
    7 months ago

    thank you!


  61. ana
    7 months ago

    Thank you Kara, but that would be just in the first month?And can we chose to share the accomodation?


    • Kara
      7 months ago

      Yes Ana, you can discuss all these issues with your recruitment officer after the final offer of employment. They will do their best to accommodate you in the same flat. As for the flight requests, you can request to fly together every month.


  62. ana
    7 months ago

    If both me and my sister pass the interview is there any chance for us to work together on the same fight all the time if we require it?


    • Kara
      7 months ago

      Hi Ana, it will not be possible to schedule you and your sister to work together all the time, however you entitled to one monthly request called ‘buddy bid’. You will be assigned as many flights as possible together in the given month. That does not guarantee though that each and every one of them is together.


  63. Sarah Mahdavi
    7 months ago

    Hi,

    I am 24 years old and I have never had any experience in Cabin Crew Flight Attending. I have applied online for the Emirates Cabin Crew Assessment Day which is on the 8th of FEB. My question is on Tattoo’s, I have a few tattoo’s on my body none on my bottom half although I have one on the top half of my arm sittting just under my shoulder, back of neck & wrist. Due to tworking in an office, it is also a rule here that tattoo’s must NOT show. On the daily I use a tattoo concealer which covers my tattoo’s so I ab able to wear short sleaves to work. Do you think doing the same routine each morning with Tattoo Concealer for Cabin Crew is okay? I am also willing to look into laser tattoo removal.

    Thanks, form Australia.


    • Kara
      7 months ago

      Hi Sarah. All 3 of your tattoos are in areas that are not accepted. One of the pre-requisites is ‘no tattoos visible while wearing the uniform’. That is short sleeve blouse and knee length skirt. Concealer and coverings are not acceptable. You can look into some tattoo removal options. I’m sorry about it.


  64. vangjush
    8 months ago

    Hi Kara! hope ur doing well in these day and let me first wish u lot of happiness and joyful things for the coming year :)

    I would like to ask u smth. some days ago i applied for qr experienced FA and they sent me mail of accepting me for assessment centre in doha. they said i will be a 1 day event and qr will arrange for my tkt and stay in doh. do u know if is it the same process as in OD>AD>FI?

    thanx


    • Kara
      8 months ago

      Hi Vangjush, the assessment centre is the assessment day, so there will be no Open Day. Just the stages of the assessment: introductions, group exercise, English test and final interview.


  65. Kamel
    8 months ago

    Hi kara,
    I was shortlisted by a local recruitment agency for emirates and i was invited for which they call final interview.is it all right for me to be dressed in grey coat and black pants?would that be unprofessional


    • Kara
      8 months ago

      Kamel, I would stick to the classic same color pants and jacket. Good luck with your interview :)


  66. Roca
    8 months ago

    Hello Kara,
    Thank you for this valuable information. I have an important question, I was planning to go to Emirates OD after 10 days, but I was hesitant because I had chicken pox 6 months ago and there are some scars at my face and body but make-up can hide 80% of the scars at my face, do you think it would be a problem to have scars at my body!? And what about my face!??
    Thank you in advance


    • Kara
      8 months ago

      Hi Roca, they will not check you body, however your face should be scar free. Maybe wait couple of months more?


  67. Clara
    8 months ago

    Kara, thank you so much for answering me. I have 6 month to go before the next OD, so from now on I would try to work on everything I can upgrade about myself and to get prepared as much as I can; you have given me very useful infos. Thaaaaaank you from Italy :-)


    • Kara
      8 months ago

      That’s the spirit Clara! Fingers crossed for your success! :)


  68. Max
    8 months ago

    Hi Kara
    how do you think should I say on interview that this is not my first Open Day for Cabin Crew
    (does it matter for recruters that im trying and trying….. is this plus or minus for me, will they think that Im too bad to be rejected previously or Im good one never gave up ?)
    10 Q very much


    • Kara
      8 months ago

      Hi Max,

      It is really up to you to answer that question honestly or just keep it for yourself, unless of course is with the same airline – in which case the recruiters know how many times you tried and failed before.
      The whole point is not that you failed, but more focused on how you addressed the issues that made you fail last time. If you can show that you worked on these areas, and you are committed to become the best version of yourself so that you are as close as possible to the cabin crew profile, then by all means bring it up.
      If the fact that you failed makes you feel insecure, then do not share it. :)


  69. Clara
    8 months ago

    Hi Kara,
    I am just coming to discover this very informative page. Thank you for doing that.
    I would ask you to help me to understand something. Two days ago I took part in a recruitment open day of Emirates here in my city. There was not an interview at all, only giving them the cv & photo, the only thing they asked me was “have you got any tattoo?”.
    That day I was very confident, well-dressed (as they have specified on the email), light make- up on, no glasses on, smiling as much as I could (I am a shy person, but always try to challenge this limit).
    So what’s wrong? Why was I not successful to take part to the next level?
    Someone said me that I had to be more affable when they asked me about my tattoo (saying “Hi, how r u? No, I don’t have any tattoos, but I would like so much having one, but in a very hide part of my body!”), or making some questions (even silly!) during they were giving us all the infos.
    I think the reason is that I am not so slim, even I use to go to the gym (and hey, pilates is very useful to reach 2,12 cm – I am 1.60 cm and I reach it without any problem ;-) ) and having a very balanced diet.
    What do you think? I think this kind of work suits to me, even it is very hard. I feel that day I didn’t have opportunity to show my best :-/ and I would like to know which kind of parameters they have to do the very first selection.
    Thank you :-)


    • Kara
      8 months ago

      Hi Clara :) Achieving success at the Open Day may seem sometimes a very big mystery. While the answer to the question ‘Why did I fail’ is something that only the recruiter that rejected your CV can give you, here are some things to take into consideration:
      -The number of people who participated in the Open Day. An assessment day (the next step) is usually started with no more than 50 people. The best of the best are selected.
      -One of the criteria of selection is the number of languages you can fluently speak. If you can speak Japanese and the airline is currently in need on Japanese speakers, you will be given priority for the assessment.
      -CV should be easy to read and relevant, photos should be impeccable.
      -First impressions are lasting impressions. We form them quickly and most of the time they are based on our gut feeling. As much as a recruiter is a professional, their preference for a candidate or another will weigh on their decision to select or reject somebody. Master first impressions and you will be much closer to success.
      -Emirates has a very competitive selection process.
      -Appearance is important for this job, however it is not the main criteria of selection.

      I hope this will help you a bit. If this is really your dream, do not give it up!


  70. Hanan tewodros
    8 months ago

    Dear kara i have no any word really to thank u the only thing i seaid is thank u once again!!


  71. Nana
    9 months ago

    Thank you for ur answer i started a diet…i’ll keep u informed thank you so much.. :)


  72. Hoosain
    9 months ago

    Hi there just would love to know when is Eitihad coming to South Afirca to recruit for Cabin crew ? Would really appreciate the feedback


    • Kara
      9 months ago

      Hoosain, There are no dates for South Africa for the moment. You can keep an eye on their recruitment page, or sign up for the 25 Questions and Answers and you will receive monthly newsletters with the recruitment events organized by all 3 airlines all over the world.


  73. Nana
    9 months ago

    Hi Kara
    Just read your post thank you so much.i’ve did a online Cabinn crew application for qatar airways they sent me an invitation but the things is i wanted to know that with 177cm and my 84kg is that possible?wich weight it’s suitable for me?i’ll have to lose weight.the meeting is in a week ..what should i do?? thank u for ur answer


    • Kara
      9 months ago

      Hi Nana,

      The airlines use BMI as a tool to establish healthy height/weight proportion. You can calculate yours here:
      http://www.nhlbi.nih.gov/guidelines/obesity/BMI/bmi-m.htm
      You need to fall between 18.5-25 to be considered normal weight. You current status is slightly higher than that.
      If you are a perfect candidate, they will tell give you a certain time frame for you to lower your BMI to normal ranges.

      I hope it will all work out for you!


  74. Hanan tewodros
    9 months ago

    Dear kara thanks really for your support!i apply the first step in sept 5 still i didnt heard any thing from them i heared that in oct there was an assasment day in addis abeba ethiopia what shall i do i need ur advice thank u once again!kara


    • Kara
      9 months ago

      Hanan, the places for the assessment day book really fast. They have a lot of candidates applying for the assessment in Ethiopia. A regular application take 2-3 months to be reviewed. If your application is shortlisted, you will be having a spot reserved for the next assessment day. But your application will not be considered until you fulfill all the steps and submit it. Make sure you’ve done that. Next step is just a waiting game.


  75. Isra
    9 months ago

    Thanks Kara for your reply :) Can you please tell me when the Emirate,Etihad or Qatar airways open assasment day come to Pakistan ?? How often they come to Pakistan any idea ?? When was the last time they came?


    • Kara
      9 months ago

      Hi Isra,

      There was a recruitment event organized by Qatar Airways at the beginning of this year. Emirates and Etihad have not been there for a long time. If you have the possibility to travel, look into the neighboring countries where you can go and participate.


  76. Nancy
    9 months ago

    Dear Kara,
    Thank you so much for sharing your experience in this website. It’s pretty help.
    I was joining emirates open day on september but I failed and the recruiter said we can only reapply after 6 months. Is it a mandatory? Because at that time, I didnt make it into interview stages. I made it until english test n failed on group disscussion. I already find out emirates will held an open day on 19 dec in KL. I want to join their open day if possible. Become a cabin crew is my dream since I was young. And now, I’m 27. I’m not sure I still have time if I have to wait until the next 4 months. Do have any advice for my problem? Thank u!


    • Kara
      9 months ago

      Hi Nancy,

      The 6 months rule is very strict. They have a database with your name and previous attendance and even if you make it to the final interview, they will send you home. And they will give you 6 months more from that moment on. I would say that it is not worth it. Use this time wisely and learn what you needed to improve and what can you do better so that next time you will make it. And you have all the time in the world. March is just 3 months after December :)


  77. Luca
    9 months ago

    Hi, I applied 5 days ago for the Open day that will be hold in Milan in Decembef 15th. I’ve just noticed that, next to my application a mark “not shortlisted” appeared. Does this mean that I can’t go to the Open day?
    I ‘m 33 yo now and have been working in the airlines for 10years. I heard that they rather prefer candidates under 30 yo and not particularly expirenced in the position. Is that true?


    • Kara
      9 months ago

      Hi Luca,

      If your application shows shortlisted, indeed it means that you may not participate, however you can always give it a try and see if your CV makes the cut. There is no upper age limit to apply for Emirates, and your experience is always an asset. Did you consider looking for higher positions considering your background? Cabin crew is considered to be an entry level position.


  78. Isra
    9 months ago

    Hi Kara …I love reading your posts…Can you please reply My sister wants to join as a cabin crew but she is not confident with her teeths it’s like lil bit big or uneven…So do u think this will be a problem in selection for this job ?? As she had recently given interview for Saudi Arabian Airlines.


    • Kara
      9 months ago

      Hi Isra, I get this question a lot. You don’t need to have absolutely perfect teeth to be considered for this job. As long as your appearance is pleasant and natural, all is fine. Confidence is a state of mind :)


  79. Hanan tewodros
    9 months ago

    Thank u kara,when the emirate open assasment day come to ethiopia?


    • Kara
      9 months ago

      You’re welcome Hanan. There was an Assessment Day in Addis Ababa in October. Keep an eye on the Emirates careers page and make sure to subscribe for the 25 Questions and Answers so you can receive the monthly newsletter with the latest recruitment events organized by all 3 airlines all over the world.


  80. Hanan tewodros
    9 months ago

    Dear kara in emirate online form almost all i did i think the only left part is cv what shall i do i have degree in enviromental and geography management i am 23 years old from ethiopia n i need very well to work in emirate cabincrew postion its always my dearm i need your support.thank you


    • Kara
      9 months ago

      Hi Hanan,

      The online application for Emirates does not require you to have the CV attached as a separate document, as the CV is being built as you fill in the required information. There are 8 steps to fill:
      1 Introduction
      2 Letter of application
      3 Personal details
      4 Education and training
      5 Career history
      6 References
      7 Photographs
      8 Submit application
      Make sure you go through each step and click SAVE then NEXT STEP until you reach the last step to submit your application. Your application will only be considered after you go through all the steps. Also, from what I can read, you will need to focus on improving your level of English. One if the pre-requisites is fluency in English.

      All the best to you!


  81. Ina
    9 months ago

    Hello dear Kara,
    It was a pleasure going through your website and reading all these helpful articles. It really helped me in understanding and acquiring knowledge.
    I am thinking of attending the QA cabin crew recruitment next week and I really hope to do well.
    However I need to ask you some questions which is weighing heavily on my mind.

    Firstly, I am not sure if I will be able to reach 212 cm. My height is around 158 cm.
    Secondly, How flawless must your appearance/skin be? I do not have any pimples on my face but there are some tiny open pores.
    And lastly, I’ve read on the internet about QA treating their employees not so good and that they are being sent home for the smallest mistake.
    Is this true?

    Thank you Kara for your help. Stay blessed.


    • Kara
      9 months ago

      Hi Ina,

      First of all, you need to make a mark on the wall on the 212cm mark and see if you can reach it. This is a compulsory step in order to be given the opportunity for an interview. Arm reach can improve with time if you do yoga and stretching exercises.

      Your appearance must be pleasant. There will not be recruiters with a magnifying glass looking at your pores before they offer you a position. Being a cabin crew is about team work, excellent customer service and the willingness to help others, as well as having a polished appearance.

      Qatar Airways has a strict code of conduct and very high expectations from their employees. When you start working for them, you agree to do the job at a certain level and in return being offered the benefits such as salary, accommodation, etc. If you don’t do your job they way you were trained to, they reserve the right to discuss your continuation in their company.
      I believe that regardless which airline you choose, if you love your job and do it with passion, it will show and your performance will be recognized and rewarded. If you don’t, well… no company wants to have under-performing employees.


  82. Karolina
    9 months ago

    Hello Kara,
    First of all, thank you for your tips, I found them very helpful and I actually managed to get into a final interview for Emirates.
    However, I am not sure, how should I answer the question “do you have any commitments prior to joining EK?” I am a Uni student right now, but I am graduating June 2014. I know that in total it takes 2-3 months from the time of final interview to actual start of training in Dubai, and they are aware that I am a student, because I obvoiusly mentioned it in my application and cover letter. I am just wondering, if I say that I’d like to finish my study first, wouldn’t the managment turn me down because they’d have to wait for me? There are many people who Im sure would be happy to join crew team as soon as possible in my place, so Im really confused right now. I am so close to getting a degree, and on the other hand I really care to get my dream job. What would you advise me ? Please, help.


    • Kara
      9 months ago

      Hi Karolina,

      Being a cabin crew is an amazing opportunity, howeverit is not a life long career, especially in the Middle East. As excited as you are to start this chapter of your life, you need to ensure that you have something to go to when this chapter ends. Having a degree is extremely important for your peace of mind and future opportunities within the airline or somewhere else. When they come back to you with a positive answer, explain your situation and ask for a joining date after June 2014. You will not be turned down, I am sure.


  83. Riduan Haslan
    10 months ago

    Hello Kara, I’ve use to see you guiding and give some words to help out people whose going to walk in cabin crew interview,its really useful and helping us especially your “25 Question and Answer booklet” and absolutely i’ll promote to people and my close friends about your website, bytheway , i’m goin down to cabin crew interview in couple of weeks ahead, wish me luck, love you and Thank you Kara :)


    • Kara
      9 months ago

      All the best Riduan :)


  84. Puma.C
    10 months ago

    Hello Kara! Does Emirates have an open day or assessment day in Thailand soon ? I really want to go for Emirates.

    Thank You !


  85. farah
    10 months ago

    hey kara:)

    I attended the EK AD last month and the interviewer said im short for the height requirement :( i can only reach 209 cms but on the other side i was not talking at all so u tell me it it usefull to apply after 6 months again or they will reject me again coz what i believe is i am perfect in everything except height plz tell me what shall i do…thanks


    • Kara
      10 months ago

      Hi Farah,

      The 212cm arm reach is one of the minimum requirements. If you are missing it, you do not qualify for an interview. Good news is that arm reach can improve with time: stretch exercises every day and yoga work very good. You might also want to look into Etihad. Their arm reach requirement is only 210cm.


  86. Syaf
    10 months ago

    Hey Kara.
    Came across your article and it was well-written!
    Tigerair is holding a mass interview in Singapore this weekend, & i’m going for it.
    What should i expect in a mass interview? kindly respond because im absolutely nervous


    • Kara
      10 months ago

      Hi Syaf, sorry I can’t help you with any information about Tiger Air. My area of expertise is the airlines in the Middle East only. Hope it goes well on Saturday. Go through the articles here, they might help you :)


  87. Florencia
    10 months ago

    Hello Kara, my name is Florence from Kenya. I applied to Qatar aitways this month for their female cabin crew position. I have a few quetions regarding the process.
    Firstly what should the full length pictures look like on regards to dressing and the size of the picture. Secondly ,I would like to know how long it takes for the recruiters to contact potential candidates for the interview process.
    Lastly, what is the minimum required height for female cabin crew and will the posession of a degree in psychology affect selection in any way. Thanks and warm regards.


    • Kara
      10 months ago

      Hello Florencia. For your full length photo, you should wear business attire. Knee length skirt, collared shirt and jacket, skin colored pantyhose and high heels shoes. The size of the photo should be 10x15cm.
      For the timing, it really depends of the type of event. If it is an open day, you will be contacted in the same day. If it is a CV drop off, it will take a while until the actual assessment. Anything from couple of days to couple of weeks.
      As for your last question, if you don’t have the minimum height, you will not be selected to participate in the interview. It is one of the first steps of the assessment. Your degree is a plus, as the minimum education requirement is a high school diploma.


  88. ADEL TARRACH
    11 months ago

    Hello Ms. Kara I am graduated of cabin crew in my country Tunisia and I have been work in many
    hotels in Tunisia as a waiter , actually I work as a guest service officer in Doha Qatar and I send my application to Qatar airways and I wait to organize recruitment event in Doha , so you think I have a good chance to get job with them ,kindly I have certificate of first aid and training of emergency and safety equipment’s .
    warm regard and appreciated for your supporting


    • Kara
      11 months ago

      Hi Adel, you will just need to apply online on Qatar Airways Careers webpage and wait for an answer. Your background in customer service is definitely an advantage. Good luck!


  89. zunaira
    12 months ago

    Hi Kara. i always used to see your answers and helping others by increasing their spirit and giving them courage.
    Actually i got an email from emirates to attend an assessment day. i am 24. one child and husband, resident of UAE. kindly tell me what should i do. i have passed my Mechanical Engineering with distinction. every girl has a dream to join Emirates. tell me guide me what to do and how should be i prepare my self for the big day..


    • Kara
      11 months ago

      Hi Zunaira, you can read all the articles here
      http://flightattendantcentral.com/advice/
      And also look into getting the book ‘How to Become a Flight Attendant for airlines in the Middle East’ for in-depth information about the assessment process, such as sample group exercises, English tests and 101 QUestions and Answers for the Final Interview. The book can be purchased here
      https://gumroad.com/l/ODRt
      Good luck :)


  90. Sharon
    12 months ago

    Hi kara,am very confused.my name is sharon am from kenya.and have always wanted to be an air hostess.now,do qatar airline have open days in kenya?or what always hapens for those being recruited from kenya?please advice me because i really want to be,am a university graduate and i qualify.


    • Kara
      12 months ago

      Hi Sharon, last time Qatar Airways came to Kenya was this year in February. Emirates and Etihad haven’t been there in quite some time. If you have the possibility to travel, you may look into nearby countries. Emirates has an assessment day in Ethiopia soon, as well as regular sessions in South Africa, Morocco and Egypt.


  91. lilly
    1 year ago

    hi kara? I am really eager and got the passion of socializing and would wish to work for an airline as a cabin crew. I got all it takes to be one except fro one thing that worries me a lot. When I was a kid I used to play a lot and due to this I injured myself a couple of time on my legs so got scars left.
    will this make me not be considered as a cabin crew during the interviews which I have to be in a skirt?
    I really like to be a cabin crew attendant.


    • Kara
      1 year ago

      Hi Lilly,

      As long as your scars are not visible while wearing skin colored pantyhose, you should be fine :)


  92. Tanya
    1 year ago

    Hi, Kara!
    My name is Tanya and I’m 21. I’m a Russian citizen but from Sept 2013 I have a one-year contract with a company in Turkey. Is it possible to attend Global Assessment Day in Turkey and prepare all the documents there in order to become a Cabin Crew? Or is it necessary to come back to Russia and do it there?
    I’m also wondering how much time it usually takes before a successful assessment and joining the company for training and working?
    Thank you!


    • Kara
      1 year ago

      Tanya,

      You can participate in any recruitment event you like. You can go to Turkey, however note that it is an Open Day, not a Global Assessment Day (your CV will be submitted in person and screened on the spot).
      You will be able to join the company from Turkey, provided you have all the necessary documents with you.
      Depending on the training courses available, it can take anything from 4-8 months to join the company from the date of your interview.
      Good luck :)

      -Kara


  93. kate
    1 year ago

    Hi kara,i am 32 a mum and i am married at the same time i only hold a high school cert.Which airlines can consider me and can they allow me to relocate with my family and if hired who is resposible for footing my family’s bills?


    • Kara
      1 year ago

      Hi Kate,

      Both Etihad and Qatar Airways hire cabin crew on a single status contract. That means that the company provided accommodation is for your use only, your family can visit but they can not live with you there. You can apply to live outside the company provided accommodation after the first 6 months of probation if your spouse is also a resident.
      For Emirates, it is pretty much the same, except you can apply to live outside the company provided accommodation without other conditions.
      I don’t know how old are your kids, however you should keep in mind that schooling in the Middle East is very expensive. Most companies offer education allowance for higher positions, so you should really look what other options are there for you. As a cabin crew, you will be away from home days at a time, so you need somebody to look after the kids. If they are small, you will need to hire a nanny, which is also an extra cost. Browse the expat communities forums and gather more info.

      All the best,

      -Kara


  94. Adrian
    1 year ago

    Hi, Kara. I have a little silly question :). As you can see, my name is Adrian and I’m from Romance-speaking Europe area. I’ve been wondering what is the appropriate pronunciation of the name when you introduce yourself. The english (a-dree-un) or the latin one?

    Thanks for all these informations!


    • Kara
      1 year ago

      @Adrian, this is a very interesting question. It really is up to you which pronunciation you choose. Are you proud of your heritage? Is your name easy to understand for people who are not from your nation? You can perhaps break the ice in a very original manner and say, ‘For my romance speaking peers, my name is Adrian (your accent), for those of your coming from exotic lands such as UK (or whatever country the assessors or other candidates come from), my name is Adrian (English accent). Or just call me Bob. Whatever sticks in your mind.’ They will for sure remember you :)

      -Kara


  95. Sarabel
    1 year ago

    Hello. I went to a recruiting event in Dallas/Fort Worth just yesterday. We met at a hotel and there were about 50 folks and 3 recruiters. Since I was one of the ones that flew in they arranged me in some of the very first few to do my one-on-one interview with. Once I answered a few questions and read an announcement I was dismissed and asked to leave without speaking to any of the others that had not yet interviewed. Understandable. They do not want you preparing others for the interview. So that makes sense. I was told I will get an email or a phone call in 3 to 5 weeks. I’m really nervous because I think I did “ok” but really could not tell at all. I wish I knew something- the suspense is killing me : P


    • Kara
      1 year ago

      @Sarabel, hang in there! :) You did just fine! Fingers crossed for your success.

      -Kara


  96. joy
    1 year ago

    Hi! I saw the comments here and I admire how you respond to each of them.
    I am a newly graduate from the Philippines, 19 of age. However, it is my DREAM to become a flight attendant since the day I spotted an airplane.
    I want to ask if I have a chance in getting a job in my age or should I wait for more years and will my nationality be a conflict( i really hope not) ?


    • Kara
      1 year ago

      Hi Joy,

      All airlines in the Middle East hire cabin crew over 21 years old. Cultures from all over the world are represented, respected and cherished, so where you come from is irrelevant, as long as you are customer centered, friendly, approachable and have a can do attitude. Use these years wisely and gain customer service experience, learn a new language and pursue your studies. And of course prepare for the assessment :)

      -Kara


  97. Marvels
    1 year ago

    Thnx Kara,m gon giv it e best shot!ths nids practice in an evryday lyf so tht we get used 2 it!


    • Kara
      1 year ago

      @Marvels, you do that, and you will succeed :)

      -Kara


  98. kimmie
    1 year ago

    Hi, im goin to have an AD with EK next month. English is not my mother tongue so im a bit worried rightnow :( anyway, i found that your sharing in this site is really helpful for me and all FA wannabes :D thank you for sharing, Kara <3


    • Kara
      1 year ago

      Fingers crossed for you Kimmie! Just being here shows that you want to be the best you possibly be, and that gives you a great advantage. All the best with your assessment!

      -Kara


  99. Mohamed salah
    1 year ago

    Hi Dear,, I want to ask only one question.I’m ok with all thing need to be as cabin crew member at Emirates,But i wear Glassess or lenses for my eyes.so it’s problem or it’s ok,However i can see without it,but with it more clearer.
    THANK YOU,,,,,,,


    • Kara
      1 year ago

      @Mohamed,

      Corrected vision is fine as long as you are comfortable wearing contact lenses in the plane.

      -Kara


  100. shahd
    1 year ago

    can i ask something i would love to be a flight attendant and am muslim so i wear hijab. am i allowed to wear hijab and be a flight attendant thank you.

    ps: hijab is not the face cover its the hair cover


    • Kara
      1 year ago

      Hi Shahd,

      For Emirates, Etihad and Qatar Airways you can not wear the hijab when you work as a flight attendant. The only airline that allows it is Saudi Airlines.

      -Kara


  101. Nico
    1 year ago

    Thank you for you answer, Kara! I’ll definitely come back with other questions and I’m sure you’ll have the answer!


  102. Nico
    1 year ago

    Dear Kara,

    I just found your website and I am already loving it!
    I have a question. I want to apply for a cabin crew job for Emirates. I have visited Dubai three times so far. Do you think this can be an advantage or I should omit to say this?


    • Kara
      1 year ago

      Hi Nico,

      You can say that once you visited, you gained tremendous admiration for the local culture and you felt welcomed and at home. You can also say that Emirates is a growing company that sets an example for the rest of the aviation world, and you would be proud to be part of such an ambitious team.

      -Kara


  103. ale
    2 years ago

    i read through all d procedures n i question myself.. i got nevours.. thank u make m to look on m bck.


  104. Mai
    2 years ago

    Dear Kara,
    Would love to thank you deeply for such a lovely help. thanks god I have this nature passion for the cabin crew job.I just have a questition that mighht sound silly but very important for me.I had a milk fang that taken out and left a small gap in my bottom jaw, Do you think it could affect my medical assessment?. when I talk or smile no one could observe it any way but I am still afraid of that dental check…any advice!!

    with love
    Mai :)


    • Kara
      2 years ago

      Hi Mai,

      The medical assessment is a necessary process to establish that you are fit for the demanding job of a cabin crew. You will be tested for transmittable diseases, possible back problems and infections in your body. If your tooth is just a cosmetic issue, there should not be any problems during the medical exam.
      :)

      Good luck,

      -Kara


  105. Buddy
    3 years ago

    Tip top stuff. I’ll expect more now.


  106. Latesha
    3 years ago

    So true. Honesty and everything recognized.


  107. Amel
    3 years ago

    Dear Mrs Kara,
    Thak you for your reply on my question. Stewards was really my dream. Unfortunately in our country the veil was the only cause to refuse my application. Actually, I thaught that I would work in the Middle East with my veil. Yet it still forever my dream.


  108. Amel
    3 years ago

    Hello thank you for all these infomation. I want to shed the light on the discrimination that could be in the cabin crew assessment. I think that veiled girls because of her religion could not be involved in that groups even she had a good qualification and very nice appearance. Is that true.


    • Kara
      3 years ago

      Dear Amal,

      I really don’t think this is the case. Anybody can participate in the group exercises because they only involve solving general tasks. The veil is a major part of the culture in the Middle East and everybody perceives it with great respect.
      Nothing should stop you if this is really your dream.

      -Kara


  109. Zara
    3 years ago

    Extremely useful… Thank you again, this is an amazing site!


  110. jo
    3 years ago

    how true…..


  111. LisaMara
    3 years ago

    This is really good advice! Thank you


    • Kara
      3 years ago

      Thank you LisaMara!


  112. anais
    3 years ago

    I went to an od last week and went through to do an ad and the final interview. But when they started to fire questions at me I lost it and I became so nervous that I had to really look for my words. English is not my first language and I felt like I lost all my ability to express myself. I am really scared that I did not make it because of this. The lady who did the interview was barely looking at me, she was writing all the time :( Do you think I will make it?


    • Kara
      3 years ago

      Dear Anais,

      First of all congratulations! You made it to the Final Interview, which is an incredible achievement. The recruiters understand how stressful that day might be for you, and the fact that you had to think about your answers is not a bad thing. As long as you gave the right answers and you were honest and passionate about having the job, you have nothing to be concerned about.
      About the writing, the interviewers have to record everything that you say so they can make an informed decision afterwards. Do not worry about it!
      Let us know how it went :)

      -Kara


  113. julius
    3 years ago

    this article is super helpful, thanks!


  114. chris
    3 years ago

    the other tricky question is what value will you bring to the company and the other one why do you want to be a flight attendant?


    • Kara
      3 years ago

      That is indeed a tricky question and a very personal one as well. There is no tailored answer that will fit everybody, there is just personal stories that mean something to you and hopefully to the interviewers.
      So you tell me why do you want to be a flight attendant?
      You can refer to my previous article on how to create the best online application http://flightattendantcentral.com/%20/how-to-create-the-best-online-application/.

      Good luck!

      Kara


  115. chris
    3 years ago

    they say there are no wrong or right answers in the interview,but really there is.these are the questions they ask and i dont know what to reply:What do you enjoy the most about working with customers?*
    What skills or qualities are important for dealing effectively with customers? Please provide an example of when you have displayed these.
    i dont want you to tell me the answers,just give me a idea what i must write


    • Kara
      3 years ago

      Dear Chris,

      The flight attendant assessment is a complex interview. The only thing I can say about the interview questions is that there is no exact answer and there can not be only one answer that fits everybody, but there are right and wrong answers.
      To focus on the answers that will bring you great leverage, your concern has to be shifted towards the customer and the extraordinary service you provide them.
      Also, what most people find very difficult is to talk about themselves and how good they are. Forget about modesty at this stage and praise yourself, talk about your happy customers and how much they loved your work.

      Examples:
      ‘What do you enjoy most when working with customers?’
      ‘I love the satisfaction that I get after I solved a particular challenging situation with the customer. >>>Insert here an example from your field>>>

      Hotel Experience: ‘I once had a very large group of tourists to check-in, and a family of 8 had rooms on different floors. They were quite angry, but I managed to shift some of the rooms around and eventually came with 4 rooms not only on the same floor, but next to each other. They were very grateful and praised my efforts’

      Restaurant Experience: ‘I had a family visiting with a small child with many many allergies. He could not have absolutely anything from the menu. I asked the parents what was he allowed to eat and based on that I talked to the chef and designed a dish that the little boy could eat. I ensured them that the food was not cooked near any of the foods that the boy couldn’t have.They were very impressed with the effort that I put in accommodating their requirements. This gave me great satisfaction as I made somebody happy.’

      ‘What skills or qualities are important for dealing effectively with customers?’
      ‘First of all, I believe that for an effective communication with customers, the most important skill is active listening. Not only hearing what they say, but also trying to understand what they are going through. Only this way you can really help somebody.
      Patience is also very important, as customers need you to be there and each of them has a different concern.
      Team work is a crucial aspect, as most of the times I could not be assisting the customers all by myself. Knowing which person from the team would be able to help, and where to address my concerns is vital.’
      And again you can insert here examples from your field.
      Be specific and keep it very simple. Use your own words and stay away from complicated and long sentences.
      I am sure you are doing these things on a daily basis already, but difficulty arises when you have to express it. May I suggest you approach your supervisor and ask them when do they thing you displayed good customer service skills.

      Good luck!

      Kara


  116. M
    3 years ago

    I went to an assessment day for EK and made it all the way thru the final interview, but unfortunately didn’t make it. I realize after reading this that what was missing at the end was my passion. I was too exhausted from the all day event and too nervous to make it right to show any of my true self. I will try again, no doubt, but as the best advice for those of you who are interviewing soon, is just be yourself especially when you get the chance of face to face with the interviewer and talk about how much you would love to fly, travel, see places, meet people, learn how to serve and everything else that comes into mind that will make them feel how badly you want it. And don’t be afraid (like I was) that you might seem desperate :)


    • Kara
      3 years ago

      Dear M,

      Thanks for such a great insight! Showing your true colors, your passion to follow you dream and the desire to fulfill it is one of the greatest assets you can show during your interview. Do not hide it!

      Great advice for everyone who is having the assessment day soon!

      Kara


  117. Lee T.
    3 years ago

    Hi,

    I have an interview scheduled next month and I am very nervous about it. Every time I read this article I become more and more scared not to make the mistakes that were mentioned.
    At the part of how to dress, it only tells advice to ladies. How do men are supposed to present themselves during the interview?
    Thank you, loving this site, its very usefull.

    Lee


    • Kara
      3 years ago

      Hello Lee,

      Awareness is the key! By knowing what you should avoid doing or saying, you dramatically increase your chances of having a great interview and being offered the job. Don’t be nervous, I am sure you will do very well on your assessment.
      As far as the dress code is concerned, for men is quite simple. Business attire means a suit with collared shirt and a tie. Stick to darker colors for the suit, such as black, navy, grey or dark brown, and match the color of your shirt nicely with your tie. You can never go wrong with a white shirt and a colored or black tie. Ask your female friends, colleagues or family members for advice if you are unsure how to match colors. Try to keep it as simple as possible.
      Ensure that your shoes are clean and polished. Black or brown shoes only.
      Shave on that day and arrange your hair neatly, using some hair product if necessary, but without overdoing it.
      Take a look at your nails as well, make sure they are short and clean.
      No jewelry (earrings, rings or neck chains).

      And that’s about it…
      Good luck and keep us posted!

      Kara

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