Building your cabin crew CV is the most critical step of your preparation. Based on how you present it, you may or may not receive an invitation for an interview with the airline.
A Curriculum Vitae: A CV or a Resume overviews a person's experience and education. Curriculum Vitae means [the] course of [my] life in Latin.
During a Cabin Crew Open Day, the CV is used to screen the applicants. The only thing the employers have to establish who gets interviewed further is this piece of paper with information on it.
They will not call you to explain a paragraph or give more details. They will not spend too long reading your resume. They will select information and make a decision: in or out.
Your chances of even being allowed to step in and participate in an assessment day depend primarily on how you present your cabin crew CV.
So let's ensure you have a great resume and increase your chances of showing them that you have what it takes to be a cabin crew for their airline.
In this article, we will cover the guidelines for creating a great CV, what a CV should include, and a Sample CV for the Cabin Crew Open Day.
Let's start with a couple of general rules:
Keep it simple
- Use no more than two easy-to-read fonts, such as Arial, Helvetica, Times New Roman, or Verdana.
- Print your resume on plain white paper.
- Start the CV from a template.
Templates are free or preloaded within MS Word or Pages programs on your computer or phone.
Open the MS Word, click on File>>New>>Templates>>Resumes and CVs
Open the program, click on File>>New from Template Chooser>>Resumes
Keep it short
For the cabin crew entry position, one page is sufficient. Stick to the guidelines and do not give information that is not required.
Include summaries of your employment and education rather than lots of details. Use formal and well-written language, writing simply and clearly—no slang or abbreviations.
There is no room for grammatical or spelling errors in a resume. You can use a specific spell check (available in Word or Pages), check on the internet, or have somebody critique it. This is a time to be a perfectionist!
In the following paragraphs, I will explain each section of the cabin crew CV, highlighting what information to include and what to leave out.
Step 1 – Personal Details
On the top of the page, include the following:
- full name
- home address
- personal email address
- mobile phone
Ensure you include an email address with your name, not nicknames or screen names such as ‘Pink_girl01@mail.com' or ‘firstname.lastname@example.org'. If you do not have an email address with your name, create one immediately.
Including your date of birth, religion, nationality, marital status, or political affiliation is unnecessary.
905 Garden Ave., New York, NY-10000, USA
+1 212 111111
Step 2 – Professional experience
Start with your latest job and continue in reverse chronological order. Include volunteer jobs or unpaid internships as well.
- State Start Date to End Date – If it is the present job, fill in the start date – present. For all the previous jobs, including the month and year.
- Company name – Use the officially registered company name.
- Company location – City and Country
- Job Title – Your official job title
- Job Description – Use short sentences stating the essential job responsibilities, highlighting your skills and accomplishments. Include relevant information with just enough detail to demonstrate your skills and show your attention to detail, along with the ability to communicate and organize your thoughts. Use bullets and keep to a maximum of 3-4 lines.
Nov 2020 – present ABC Company New York, USA
- welcome customers to the shop and assist with purchase decision
- arrange the products as per merchandising standards and handle the payment using cash, cards, or gift certificates
- awarded Sales Person of the Year 2014 based on all-stores sales performance
Step 3 – Education
State the highest level of education only. You can also list any additional certificates here.
If you went to college, there is no need to give details about the high school.
- Dates of attendance
- School name
- Degree obtained
2016-2020 New York University New York, USA
B.A, Major in Art History
2016-2020 M. Bergtraum High School New York – USA
High School Certificate
Step 4 – Skills
Listing relevant skills can help you stand out from the crowd. During an Open Day, the assessors quickly scan resumes, so long lists are not likely to get their attention. Instead, select 5-10 of your most suitable and desirable skills. A short, targeted skills list will be more effective than one that's long and overwhelming. Relevant skills for the flight attendant position include:
There are no two flights the same. You will constantly be exposed to new customers, colleagues, and situations. Show the recruiter that you already have the skills to deal with such circumstances.
- Highly adaptable, positive, resilient, and open to new ideas.
Describes your ability to relate to your co-workers or customers and inspire others to participate.
- Proven relationship-builder with excellent interpersonal skills.
Multicultural Sensitivity and Awareness
Diversity is possibly the most prominent issue in the airline world. The ideal candidate will demonstrate sensitivity and awareness of other people and cultures.
- A personable individual whose strengths include cultural sensitivity and building rapport with a diverse workforce in a multicultural environment.
There's no question that all employers desire employees who will arrive to work on time, ready to accomplish and who will take responsibility for their actions.
- Dependable, responsible contributor committed to excellence and success.
Employers want employees who will have a steadfast devotion to the company.
- A loyal and dedicated employee with an excellent work record.
Positive Attitude, Motivation, Energy, and Passion
The people who get hired and the employees who get promoted are the ones with drive and enthusiasm.
- Energetic personality consistently praised for my passion for work and upbeat, positive attitude.
Willingness to Learn
Regardless of age and experience, it would be best if you always were willing to learn a new skill or technique. The airline world is an ever-changing environment, with new rules and regulations, procedures and manuals amended frequently, so this skill is crucial.
- Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.
Every language you master can be a significant advantage, especially if the airline plans to expand in the countries where this language is spoken.
- Fluent in English and Spanish
- Beginner in French
Skills not to include in your cabin crew CV
- A driving license is irrelevant to the airline if you can drive a car.
- PC skills – the ability to use the computer became unmentionable as technology is one of the main tools in the business world. If you are on this website or found the airline website and the details on how to get to the Open Day, you are computer literate.
- Hobbies – your hobbies are part of your personal, not professional, life. If you are asked about your hobbies and interests during the interview, by all means, share more about yourself. For the CV, however, present only your professional accomplishments.
Step 5 – References
Unless the recruiter previously instructed you to list the details of your references, this part of your CV should remain open.
Here is what the SAMPLE CABIN CREW CV of Jane Doe will look like:
905 Garden Ave., New York, NY-10000, USA
+1 212 111111
Nov 2018 – present ABC Ltd. Company New York, USA
- warmly welcome customers to the art boutique
- elegantly assist customers with purchase decision
- create a professional atmosphere in the store by arranging the products as per the art director’s standards
- handle payments and customer satisfaction surveys
Jan 2017– Oct 2018 XYZ Ltd. Company New York, USA
- present the menu options and make recommendations based on chef’s daily briefing
- serve each customer with utmost care and attention to detail
- interact with customers and handle feedback and suggestions
2017 - New York University New York – NY, USA
B.A, Major in Art History
- Energetic personality praised for my upbeat attitude.
- Adaptable, positive, and open to new ideas.
- Responsible contributor committed to excellence and success.
- A loyal employee with an excellent work record.
- Fluent in English, Spanish, and Italian.
Available on request.
Now that you have all the information and the sample cabin crew CV, let us proceed to make your resume.
Open a new file and start typing. It will be difficult at the beginning to choose professional terms for your experience and skills, but this effort will pay off - you will have a magnificent CV and maximize your chances of becoming a cabin crew soon.
Get three downloadable CV templates in How to Become a Flight Attendant for airlines in the Middle East eBook and fill in your details. As simple as that.